Full-Time

Patient Scheduling Coordinator

Multiple Teams

Posted on 9/12/2025

West Cancer Center

West Cancer Center

51-200 employees

Provides cancer care with clinical trials

No salary listed

Olive Branch, MS, USA

In Person

Category
Administrative & Executive Assistance (1)
Requirements
  • High school diploma or GED
  • Six months of related experience and/or training in healthcare or a similar administrative role
  • Excellent verbal and written communication skills
  • Strong organizational, follow-up, and multitasking abilities
  • Proficiency in computer systems and scheduling software
  • Ability to prioritize assignments in a fast-paced environment
  • Problem-solving skills and sound judgment under minimal supervision
  • Team-oriented, professional demeanor with a patient-first mindset
Responsibilities
  • Greet patients and representatives in a professional and welcoming manner
  • Verify and update demographic and insurance information
  • Schedule office visits, lab work, radiology tests, and internal referrals
  • Respond to phone calls and emails related to appointment scheduling
  • Send out appointment reminders or rescheduling letters
  • Assist patients with various requests and resolve scheduling issues
  • Collaborate with care support and maintain referral documentation
  • Support administrative functions and provide coverage for peers when needed
  • Maintain confidentiality and demonstrate a patient-first approach
  • Participate in training and orientation of new staff as assigned
  • Attend staff meetings and maintain timely communication with leadership
Desired Qualifications
  • Experience in insurance verification and referral processing

West Cancer Center provides comprehensive cancer care with access to Phase I–III clinical trials through a partnership with Methodist Healthcare and the University of Tennessee Health Science Center. Patients receive standard cancer care and may enroll in trials, while clinicians and researchers collaborate across the lab and clinic to develop and apply new therapies. This collaboration gives patients early trial access and a lab-to-clinic workflow that ties research directly to treatment. The goal is to improve cancer outcomes by speeding up research and turning findings into effective, evidence-based therapies for patients.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Brighton, Colorado

Founded

1979

Simplify Jobs

Simplify's Take

What believers are saying

  • Bartlett clinic expansion adds surgical oncology services, boosting Mid-South access May 2026.
  • Atlas Oncology Partners embeds value-based care teams, expanding Southeast in 2026.
  • Dr. Allison Vaughn Jones joins Dermatology Clinic, enhancing skin cancer coordination May 2026.

What critics are saying

  • Atlas Oncology Partners erodes fee-for-service margins via cost-risk model in 6-12 months.
  • West Cancer Foundation siphons funding and loyalty, fragmenting revenues in 6-12 months.
  • Shield blood test slashes colorectal screening volumes as patients adopt it in 12-18 months.

What makes West Cancer Center unique

  • West Cancer Center leads Mid-South with 11 clinical campuses and Phase I-III trials.
  • Founded by Dr. William H. West, it delivers world-class mesothelioma and lung cancer care.
  • Partnerships with Methodist Healthcare and UTHSC enable lab-clinic synergy for patients.

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Benefits

Flexible Work Hours

Company News

Memphis Medical News
May 4th, 2026
West Cancer Center news briefs.

West Cancer Center news briefs. May 04, 2026 at 02:55 pm by pjeter West Cancer Center & Research Institute is pleased to announce that Dr. Allison Vaughn Jones has joined their Dermatology Multidisciplinary Clinic. Jones is a highly respected, board certified dermatologist at UT Dermatology and brings extensive experience in diagnosing and managing complex skin conditions, including those that intersect with oncology care. She will be collaborating with Dr. Jason Chandler and Dr. David Portnoy to enhance coordinated care for patients with skin cancers, treatment related dermatologic concerns, and other conditions that benefit from integrated expertise. This is a collaboration between West Cancer Center and Research Institute and the University of Tennessee Health Science Center. Jones will continue her practice at UT as the Assistant Professor of Dermatology at UTHSC, while collaborating with Dr. Portnoy. West Cancer Center & Research Institute has opened a new clinic location in Bartlett. This expansion reflects their continued commitment to increasing access to high-quality cancer care across the Mid-South. The Bartlett office will operate Monday through Thursday and will initially function as a surgery clinic. The following specialists will be providing services at the Bartlett location. Head & Neck Oncology - Dr. Richard Muller Breast Surgical Oncology - Dr. Linda Han Gynecologic Oncology - Dr. Todd Tillmanns Urogynecology - Dr. Ben Abdu Dr. Axel Grothey, medical oncologist and Director of Gastrointestinal Cancer Research at West Cancer Center & Research Institute, recently authored a powerful column in The Tennessean highlighting the urgent need for colorectal cancer screening across Tennessee. Grothey sheds light on the state's high rates of colon cancer diagnoses and deaths, while emphasizing that early detection can dramatically improve outcomes. His column also introduces a promising new FDA-approved blood test - the Shield test - which offers a more convenient, non-invasive screening option for eligible adults. Through his perspective, Grothey reinforces a critical message: one conversation with a doctor and one screening test can truly save lives. A new study published in Nature Publishing Group highlights promising strategies to improve adherence to oral endocrine therapy (AET) among younger breast cancer patients - an area critical to long-term outcomes. Dr. Gregory Vidal co-authored this important research, which examined the impact of app-based remote monitoring on treatment adherence. Findings from this randomized trial demonstrated that premenopausal women using a remote symptom-monitoring app achieved significantly higher 12-month adherence rates compared to usual care (53.9 percent vs. 25.0 percent), while no significant benefit was observed among postmenopausal patients. These results underscore the unique challenges younger patients face and highlight remote monitoring as a scalable, technology-driven approach to help close adherence gaps and improve outcomes. Link: https://www.nature.com/articles/s41523-026-00900-9

The Tifton Gazette
Apr 7th, 2026
West Cancer Center and IDEOlogy Health announce strategic partnership to advance patient-centered oncology education and care.

West Cancer Center and IDEOlogy Health announce strategic partnership to advance patient-centered oncology education and care. PR Newswire Today at 7:42am PDT MEMPHIS, Tenn. and AUSTIN, Texas, April 7, 2026 /PRNewswire/ - West Cancer Center & Research Institute, the Mid-South's premier provider of comprehensive adult cancer care, and IDEOlogy Health, a leader in delivering non-promotional, multi-channel medical education to oncology professionals, today announced two exclusive strategic partnership agreements designed to elevate physician and Advanced Practice Provider (APP) education. Together, these collaborations aim to strengthen oncology care delivery and improve outcomes for patients across the community. With more than 46 years of oncology expertise, 113 specialized providers, and care provided to more than 68,000 patients annually, West Cancer Center & Research Institute is a nationally recognized model for integrated cancer care. West offers advanced treatments, innovative therapies, and comprehensive patient support services, all grounded in research-driven and compassionate care. IDEOlogy Health is widely recognized for its commitment to "Creating Aha! Moments in Healthcare(R)" and for leading innovation in how healthcare professionals stay current with advancements in medicine. Through expert-led programs, roundtable discussions, and real-time clinical data updates, IDEOlogy Health empowers oncology providers with timely, relevant insights that can impact patient care from day one. A Shared Commitment to Patients This partnership reflects a shared vision between West Cancer Center & Research Institute and IDEOlogy Health: to enhance the patient journey by equipping oncology care teams with high-quality clinical education and practical tools that support exceptional, holistic care. "Our partnership with IDEOlogy Health reflects West Cancer Center & Research Institute's continued commitment to leading the region in advanced, evidence-based oncology care," said Sylvia Richey, MD, Medical Oncologist and Chief Medical Officer for West. "By expanding access to the latest clinical insights and high-quality educational resources, we are strengthening the expertise of our physicians and advanced practice providers. This collaboration further enhances our ability to deliver exceptional, patient centered care across every community we serve." By combining IDEOlogy Health's innovative educational platforms with West's deep clinical expertise, the collaboration will help accelerate the integration of emerging research into everyday clinical practice, ensuring patients benefit from the latest scientific advancements, regardless of where they receive care. "We're thrilled to partner with West Cancer Center to deliver a multi-channel medical education program tailored to the needs of its physicians and advanced practice providers," said Cameron Lush, President of IDEOlogy Health. "This partnership helps ensure care teams have timely access to the latest clinical insights to support the best possible outcomes for patients." About West Cancer Center & Research Institute West Cancer Center & Research Institute is a nationally recognized leader in adult cancer care, offering comprehensive oncology services across multiple locations in the Mid-South. With a mission rooted in research, advanced treatments, prevention, and equitable access to care, West's multidisciplinary team delivers exceptional support to patients and families throughout the entire cancer journey. About IDEOlogy Health IDEOlogy Health, part of The Lockwood Group, is leading the change in how healthcare professionals connect and stay up to date on the latest advancements in medicine. The company leverages decades of healthcare expertise and emerging technology to provide data, analysis, and educational opportunities from experts across the globe in therapeutic areas of Oncology and Hematology. SOURCE IDEOlogy Health This is a paid placement. For further inquiries, please contact PR Newswire directly.

The Associated Press
Jan 21st, 2026
Atlas Oncology Partners launches in Memphis to improve cancer care through value-based model

Atlas Oncology Partners, a value-based cancer care company, has officially launched in Memphis, Tennessee, with its first partner, West Cancer Center & Research Institute. The company aims to enhance existing cancer care by embedding support teams within partner practices to guide patients through all phases of treatment. Atlas offers whole-person care coordination, psychosocial support, and management of cancer-adjacent conditions. The company's model includes onsite and virtual care teams working alongside oncologists whilst assuming full medical cost risk. Founded by President Kate Roberts and Chief Medical Officer Dr Gabrielle Rocque, Atlas plans to expand throughout the Southeast in 2026, targeting markets in Alabama, Arkansas, Louisiana, Mississippi and Texas. The company remains in pre-revenue stage whilst establishing its partnership model.

Memphis Magazine
Jun 4th, 2024
Top Doctor: Dr. Sonia Benn

The oncologist with West Cancer Center has been named one of the 2024 Top Doctors in Memphis by the Castle Connolly research group.

Auburn Community Hospital
Nov 28th, 2023
Tickets and Sponsorships Available for Auburn Community Hospital's 2024 Gala

- The comprehensive Cancer Care Center, in collaboration with SUNY Upstate - Development of the Auburn Heart Institute, specializing in advanced cardiovascular care - Advancements in orthopedic care services - Expansion of its operating rooms - Facility and infrastructure improvements

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