Job Description
The Global Client Risk Office (GCRO) works across Publicis Sapient to manage risks, providing visibility, identification, prevention, mitigation, and resolution. We support business teams throughout the engagement lifecycle by enabling our people to use measured risk to make informed decisions and fuel business growth. Additionally, we support internal teams with compliance-related projects and management of internal risks.
The primary purpose of this position is ensuring compliance with agency’s privacy requirements and various privacy regulations, including managing risk in various areas (operational, security, data privacy, business, etc.). It involves working closely with account team leadership, legal, and project management. The most typical project roles will consist of leading sub-tracks of work as part of a larger project and supporting senior GCRO leadership in the execution of day-to-day privacy and compliance related activities.
Responsibilities:
- Support implementing and managing the global data privacy program alongside the Global Data Privacy Program Lead
- Develop and implement strategies necessary for minimizing risk of non-compliance with privacy regulations
- Drive adherence to account team responsibilities through effective communication and project management
- Complete assigned tasks and responsibilities within designated timelines through effective use of internal status meetings and personal time management/prioritization skills
- Support any “ad hoc” business requests related to data privacy (RFP, Client inquiry, Client audit, etc.)
- Partner with the Global Data Privacy Office (GDPO) to identify, track, report, and mitigate data privacy risks at the local level
- Assist with GCRO’s approach to help automate and pro-actively manage privacy risks (as early as the RFP/MSA signing/Start work activities)
- Undertake reviews of our business processes to ensure best practice is followed around the handling and use of personal information
- Under the supervision of the Global Data Privacy Program Lead:
- Deploy and ensure the completion of record keeping obligations
- Compile status reports of data privacy deliverables for executive leadership
- Provide leadership and strategic guidance to product/system owners in the design and evaluation of privacy and data protection related tools and projects (e.g., privacy-by-design)
- Facilitate factual due diligence activities for data privacy impact assessments
- Support monitoring compliance with the GDPR, PDPA, DPDP Act, PDPL and other data privacy laws, our data protection policies, awareness-raising, training, and audits
- Effectively communicate and provide status against project objectives and success criteria
- Develop relationships with appropriate client and internal stakeholders. Act as a day-to-day contact for track related communications
- Assist with special projects, as required
Qualifications
- 1-3 years of work experience in privacy, legal, compliance, risk management or audit
- Knowledge of security and data privacy compliance areas
- Ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, and run team meetings
- Ability to solve and troubleshoot problems with keen instincts and attention to detail
- Strong interpersonal, analytical, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills
- Strong verbal and written communication skills
- Experience with data privacy (risks and regulations)
Education: Bachelor’s Degree required