Full-Time

Senior Director of Design and Research

Confirmed live in the last 24 hours

Upside

Upside

201-500 employees

Cash-back app for everyday purchases

Consulting
Cybersecurity
Consumer Goods

Compensation Overview

$216k - $270kAnnually

+ Bonus + Equity

Expert

New York, NY, USA

Hybrid role requiring 2 days/week in-office presence in NYC.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
UI/UX Design
Product Management
Product Design
Requirements
  • 10+ years of professional design experience and 5+ years managing and leading design and research teams
  • Customer focus on high-impact, high-visibility projects
  • Excellent written and verbal communication skills to persuade and influence stakeholders
  • Collaborative work with Engineering, Product, and Marketing team members
  • Experience leading, recruiting, and scaling design teams at startups and established companies
  • Experience systematically growing product designer and researcher skills
  • Experience using UX to influence strategic decision making
  • Experience translating ambiguous asks and directions into clear user centric approaches
  • Experience fostering divergent design thinking and shepherding radical ideas
  • Experience with organizational transformation and design education
  • Consultation of key team-level research, insights, and product strategy
  • Setting the standard and fostering a culture for UX design practice
Responsibilities
  • Collaborate with engineering and product to enable key strategic initiatives
  • Manage a diverse team in establishing and maintaining Upside's Design Principles and Vision
  • Work with Research and Development leadership to improve and build the future of Upside
  • Incorporate systems thinking into Upside's Design System
  • Create a culture of craft, quality, and execution by inspiring, motivating, and leading product designers
  • Work closely with Product Management, Engineering, Marketing, and executive leadership
  • Own emergent, highly complex, and ambiguous opportunities from inception to a landed proposal
  • Hone Upside’s research practice and deepen its integrations into decision making mechanisms

Upside provides a cash-back app that allows users to earn money back on everyday purchases like gas, groceries, and food. By claiming cash-back offers at local retailers, consumers can increase their purchasing power while retailers benefit from increased sales and customer loyalty. The company earns revenue through commissions from retailers, which are shared with users as cash-back rewards. Upside aims to create a fair economic model in retail, focusing on user privacy, environmental sustainability, and fostering an inclusive workplace.

Company Stage

Series D

Total Funding

$63.2M

Headquarters

Washington, District of Columbia

Founded

2015

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

2%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Upside's network expansion to 100,000 retailers increases market reach.
  • Partnerships with companies like Chime enhance Upside's cash-back offerings.
  • Rising consumer interest in sustainability aligns with Upside's environmental commitments.

What critics are saying

  • Increased competition from fintech companies like Chime may dilute Upside's market share.
  • Rapid network expansion could strain operational resources and affect service quality.
  • Dependency on specific retail partners may limit Upside's flexibility.

What makes Upside unique

  • Upside offers personalized cash-back deals, enhancing consumer purchasing power.
  • The company supports sustainability by investing 1% of revenue in environmental initiatives.
  • Upside's partnerships with retailers boost sales without altering existing operations.

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Benefits

Health, vision, & dental insurance

Free lunch

Stock options

Unlimited PTO