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Sales Manager
Onboarding
Posted on 10/25/2022
INACTIVE
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Salesforce
Communications
Requirements
  • Passionate about our mission of giving power to the patient
  • Motivated by mentoring and coaching entry level sales professionals
  • Performance minded, and love leveraging data to inform and validate your decisions
  • A culture builder who understands and believes in building diverse and inclusive teams
  • Comfortable with ambiguity and change, and understand that failure is directly tied to growth
  • A collaborator, and open communicator that believes in building relationships regardless of title or tenure
  • Minimum of 1 year of selling experience; 3-5 years of selling experience preferred
  • Minimum 2 years of experience managing a team (8+) of individual contributors
  • Proven track record of building teams that hit targets and accomplish goals
  • Demonstrated experience building & scaling strong teams that perform, and tout an inclusive, supportive, and collaborative culture
  • Proven track record of working broadly across an organization, balancing multiple stakeholders across all tenure buckets (executive to individual contributor)
  • Strong business acumen, and an appreciation for reporting and data fidelity
  • Experience working autonomously
  • A passion for healthcare and health systems, and a deep understanding of its complexity
  • Excellent communication skills, both written and verbal
Responsibilities
  • Effectively leading a Customer Success Associate team by:
  • Assessing and developing talent in order to build a team of top performers
  • Creating a positive, safe, and inclusive team culture, with a foundation built on trust and a commitment to continuous learning and development
  • Delivering results while keeping team members motivated and holding people accountable
  • Creating scalable processes that make sense for the wide range of customer types and volume of customers onboarded
  • Helping build and execute an onboarding process that takes into account the potential value of customers and the investment on our end
  • Identifying strategies that drive additional revenue from our existing client base
  • Leveraging Salesforce.com to track team metrics, maintain pipeline and forecast reports for your team and senior leadership
  • Coaching, mentoring and developing individual team members to maximize their strengths
  • Working cross-functionally with other department leaders to advocate for customer needs
Zocdoc
Company Overview
Zocdoc is a technology company that provides better healthcare experience for millions of patients every month.