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Head of People and Places
Confirmed live in the last 24 hours
San Francisco, CA, USA
Experience Level
Desired Skills
  • 6+ years work experience in People Operations or Human Resources
  • Prior experience building the People Ops function at a rapidly scaling company
  • Excellent communication skills and ability to coach, influence, and partner with various levels of employees, with high integrity
  • Superb judgment and strong organizational skills
  • Attention to detail and the ability to effectively handle multiple priorities
  • Knowledge of HR / People Operations processes, benefits plans and integrated payroll processes
  • Experience with compliance (e.g. right to work) and employment law
  • Ability to work both independently and collaboratively with others toward mutual objectives and able to influence across non-direct reports on cross functional teams
  • Able to demonstrate complete discretion and confidentialityAble to work effectively in an open, energetic environment
  • A track record for being highly accountable and driven, and relish the idea of having the opportunity to set the foundations for and directly impact the direction of a hyper-growth company
  • Productivity and Communication
  • Improve the collection and use of people-related data to help guide organizational decisions and prioritiesEnsure alignment between individual and organization goals and objectives
  • Evolve processes and programs; understand organizational needs and create and drive processes, policies, and workflows that are compliant, efficient, scalable, and reflect Scratch's values
  • Ensure cultural consistency as Scratch grows and scales, and help build infrastructure and communications to manage through change
  • Manage performance review cycles and process
  • Onboarding, Employee Training and Development
  • Support the company's recruitment efforts during this phase of massive growth
  • Further iterate and oversee our comprehensive onboarding process for all new hires
  • Build and implement programs across ongoing training, feedback and culture building to reinforce our values and vision around Scratch
  • Proactively assess business needs including automation to improve efficiency, employee training and development and tools to develop a high performing organization
  • Create learning and development programs to prepare employees for more significant responsibilities as the company continues to grow and to help our leaders become better managers
  • Manage human resources needs across the organization, including payroll and benefits, compensation
  • Culture
  • Coach and develop relationships within the organization while inspiring a culture of personal accountability, execution, collaboration and positivity
  • Champion Diversity, Equity & Inclusion efforts and promote awareness, and ensure an inclusive work environment that fosters belonging and allyship
  • Provide input on our employee experience programs; ensure we are setting up our employees to do their best work most often through inspiring spaces, educational events, uplifting opportunities to give back, engaging socials, team building offsites, and meaningful celebrations
Scratch Financial

51-200 employees

Loan servicing platform
Company Overview
Scratch's mission is to build a repayment platform to change the way consumers experience debt. Scratch's platform empowers borrowers to have greater control, visibility and flexibility over their financial health, removing the traditional loan servicer from the equation altogether and bringing borrowers closer to their lenders.
  • Medical, dental, & vision
  • Monthly wellness benefit
  • 401k
  • Flexible vacation policy
  • Parental leave
  • Professional development stipend
  • Tech equipment stipend
  • Company & team activities
Company Core Values
  • Curiosity
  • Moxie
  • Diligence
  • Openness