At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Position Summary:

The Identity and Access Management (IAM) Business Analyst, Senior acts as a liaison between technical and business teams. The individual is responsible for defining and documenting IAM business systems requirements and ensuring technology solutions enhance and support the identity governance and administration (IGA) business operations. The individual identifies technology alternatives and recommends system solutions to business and technical audiences. The individual would act as a product owner with IAM IGA focus. The Senior Systems IAM Business Analyst participates in all phases of the systems development life cycle – from project scoping, planning and requirements definition to issue (s) resolution, testing, training and implementation.

PRINCIPAL RESPONSIBILITIES:

Planning and Organization

• Develop clear, concise IGA methodology documents, which require proficiency in interviewing skills, workflow analysis, dataflow diagramming, screen design, etc.
• Review and assist in development of IAM project plans, project workflows and resource assignments as requested by Project Manager.
• Facilitate the definition of functional requirements by working with technology analysts, end-users and business teams in prototyping and design sessions.
• Create business requirement documents (BRD), translate technical details and present project concepts into effective visual images which clarify design elements and issues for both business and technical audiences.

Project Management

• Ensure software development lifecycle (SDLC) methodology is followed for project; provide meaningful feedback in accordance with departmental standards and guidelines.
• Maintain issue(s) log; coordinate and support communications surrounding both systems and user acceptance for assigned project(s).
• Identify, mediate, resolve and eliminate miscommunications between business and technical project team members.
• Create documentation and conduct user training.

Execution

• Participate in development of test strategy, test plans and test cases.
• Perform data analysis and generate reports based on finding.
• Translate system workflows into system configuration.
• Participate in test execution and document result.

Coaching and Development

• Provides IAM/IGA coaching and training to Junior Systems Business Analyst.

KNOWLEDGE, SKILLS AND ABILITIES

• BA/BS degree and/or related work experience in systems or application in business analyst or development.
• 5+ years of experience writing technical specifications, preferably at a financial services company.
• 5+ years working knowledge in IAM platforms (eg SailPoint, Saviynt, ServiceNow, Splunk, Varonis) preferred.
• 5+ years working knowledge in IGA functions (eg access request, certification, application onboarding, new joiner, mover, leaver) preferred.
• Ability to build ServiceNow access request forms, a strong plus.
• Ability to analyze current state IGA workflows and identify opportunities for improvement and/or automation.
• Ability to leverage Microsoft Office suite, SharePoint, Confluence, JIRA application tools effectively.
• Knowledge of all phases of the Systems Development Life Cycle required.
• Exposure to project work and project planning, as well as project management software.
• Ability to create presentations using software such as Microsoft PowerPoint.
• Skills to handle multiple projects simultaneously.
• Written and oral communications skills.
• Interviewing skills.

Salary Range

$120,000-$160,000

BBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH’s total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.