The role

We’re hiring a Technical Project Manager to lead our efforts working directly with key customers to execute on the development and delivery of innovative data products. You’ll be a member of the Customer Success Engineering team — a group of subject matter technical experts that are tasked with developing innovative approaches to meeting our customer’s needs. You’ll establish detailed plans for executing on contracts, serve as the key point of contact for high-profile customers, coordinate efforts across UrbanFootprint teams to ensure customer deliverables meet deadlines and match UrbanFootprint’s commitment to high-quality work, and work closely with the Product team to represent customer needs in the development of new data and platform products.

What you’ll do:

• Be the principal point of contact for strategic customer contracts, coordinating all aspects of the contract delivery and ensuring we deeply understand the customer needs.
• Responsible for all aspects of product delivery for up to 6 projects (e.g. pre-sales scope of work development, leading recurring internal and external project meetings, contract change order, or collecting feedback on additional customer business needs) 
• Coordinate efforts across UrbanFootprint teams such as Data Science, Customer Success, Product, and Business Development to meet project deliverable timelines and ensure that customer needs are met.
• Develop strong business relationships with customer leads throughout the project lifecycle to ensure their business needs are met and they advocate for the company
• Develop comprehensive project plans and coordinate various managers and technical personnel during all project phases, from initial development through product implementation.
• Develop customer-facing reports and presentations based on the analytics done by your project team.
• Communicate project status updates to the larger UrbanFootprint team and provide support to the Sales and Business Development team as needed to identify expansion opportunities. 

Your background most likely includes:

• 3+ years of customer-facing project management experience focused on data-oriented customer deliverables.
• 3+ years working as an analyst utilizing spatial analysis, ideally in domains such as urban planning, government, energy, climate change and natural hazard vulnerability, social equity, and/or finance.
• Proficiency in geospatial data analysis (such as a suitability analysis) and methodologies using tools such as a programming language (Python or SQL) or through a GIS platform (ArcGIS or qGIS).
• A BS or MS in Engineering, Data Science (with emphasis on geospatial analysis), Geography, Urban Planning, Public Policy, Economics, or other similar technical fields.
• Extremely organized with sustained attention to quality and detail.
• Excellent communication and collaboration skills.
• Previous experience working in a technical consulting role or working directly with external stakeholders — comfortable communicating technical concepts to non-technical audiences.
• Experience with agile software development practices, in particular managing scrums and planning sprints.
• Significant experience with Jira.

Target Compensation = $120,000 - $150,000

(Compensation is flexible based on experience; all candidates at various levels will be considered)