Full-Time

Express Service Advisor

Confirmed live in the last 24 hours

Lithia Motors

Lithia Motors

1,001-5,000 employees

Automotive retailer offering vehicle sales and services

Automotive & Transportation
Financial Services

Entry, Junior

Roanoke, VA, USA

Category
Customer Support
Customer Success & Support
Required Skills
Customer Service

You match the following Lithia Motors's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Strong interpersonal and communication skills
  • A customer-first mindset and problem-solving ability
  • Organizational skills and attention to detail
  • Ability to work in a fast-paced environment
  • Basic automotive knowledge preferred, but not required
  • Prior experience as a service advisor or in customer service is a plus
Responsibilities
  • Greet customers promptly and courteously in the service lane
  • Clearly explain recommended maintenance and repair services
  • Prepare detailed repair orders and ensure proper documentation
  • Communicate vehicle status updates to customers
  • Coordinate with technicians to ensure timely service completion
  • Promote additional services and products as needed
  • Maintain a clean and organized work area
Desired Qualifications
  • Basic automotive knowledge preferred, but not required
  • Prior experience as a service advisor or in customer service is a plus

Lithia & Driveway is a major automotive retailer that operates over 300 stores in the US, UK, and Canada, representing more than 50 different automotive brands. The company sells both new and used vehicles and offers additional services such as financing, insurance, and after-sales support. Lithia & Driveway generates revenue through vehicle sales, service contracts, and financial products. What sets Lithia apart from its competitors is its commitment to a high-performance culture and core values that prioritize personal ownership, continuous improvement, and customer satisfaction. The company's goal is to provide a diverse range of automotive products and services while promoting inclusion and diversity within its workforce.

Company Size

1,001-5,000

Company Stage

IPO

Total Funding

N/A

Headquarters

Medford, Oregon

Founded

1946

Simplify Jobs

Simplify's Take

What believers are saying

  • Record fourth quarter revenue of $9.2 billion, a 20% increase from 2023.
  • First profitable year for Lithia's Financing Operations, enhancing financial stability.
  • Strategic acquisitions in Florida expand market presence and growth potential.

What critics are saying

  • Increased competition from online retailers like Carvana may impact market share.
  • Shift towards EVs requires significant investment in infrastructure and training.
  • Economic downturns could lead to decreased vehicle sales, affecting revenue.

What makes Lithia Motors unique

  • Lithia Motors operates over 300 stores across the US, UK, and Canada.
  • The company represents more than 50 automotive brands, offering diverse options.
  • Lithia emphasizes a high-performance culture and core values like customer satisfaction.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Holidays

Paid Vacation

401(k) Retirement Plan

Employee Stock Purchase Plan

Wellness Programs

Vehicle Purchase Discounts

Company News

Slater Sentinel
Feb 15th, 2025
Essex Financial Services Inc. Makes New Investment in Lithia Motors, Inc. (NYSE:LAD)

Essex Financial Services Inc. makes new Investment in Lithia Motors, Inc. (NYSE:LAD).

PR Newswire
Feb 12th, 2025
Lithia Driveway (Lad) Reports Record Fourth Quarter Revenue Of $9.2 Billion, A 20% Increase, And The First Profitable Year For Finance Operations

Announces Dividend of $0.53 per Share for Fourth Quarter. MEDFORD, Ore., Feb. 12, 2025 /PRNewswire/ -- Lithia Driveway (NYSE: LAD) today reported the highest fourth quarter revenue in company history and the first profitable year for Financing Operations, which includes Driveway Finance Corporation. Fourth quarter 2024 revenue increased 20% to $9.2 billion from $7.7 billion in the fourth quarter of 2023

MarketBeat
Dec 8th, 2024
Castleark Management LLC Makes New $2.72 Million Investment in Lithia Motors, Inc. (NYSE:LAD)

Castleark Management LLC makes new $2.72 million Investment in Lithia Motors, Inc. (NYSE:LAD).

MarketBeat
Dec 7th, 2024
Wexford Capital LP Makes New $507,000 Investment in Lithia Motors, Inc. (NYSE:LAD)

Wexford Capital LP makes new $507,000 investment in Lithia Motors, Inc. (NYSE:LAD).

Auto Body News
Sep 10th, 2024
Lithia & Driveway Acquires 3 Duval Motor Company Locations in Florida

Lithia & Driveway announced its expansion into new Florida markets by acquiring three stores from Duval Motor Company in Jacksonville and Gainesville.