Facebook pixel

Advisory Presales Solution Consultant-Customer Workflows
Confirmed live in the last 24 hours
Locations
Remote in USA • Santa Clara, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Management
Marketing
Sales
Requirements
  • 7+ years of pre-sales solution consulting or sales engineering experience
  • 3-5 years of experience with Customer Service, Customer Experience, workflow, or BPM software
  • Ability to provide compelling presentations and product demonstrations both virtually and in person, with travel, when we get back to face-to-face meetings
  • Creative problem-solving skills with a flexible mindset and a desire to work in a fast-paced high growth organization
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
  • 7+ years of pre-sales solution consulting or sales engineering experience
  • 3-5 years of experience with Customer Service, Customer Experience, workflow, or BPM software
  • Ability to provide compelling presentations and product demonstrations both virtually and in person, with travel, when we get back to face-to-face meetings
  • Creative problem-solving skills with a flexible mindset and a desire to work in a fast-paced high growth organization
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
Responsibilities
  • You will work in Customer Workflows, one of ServiceNow's fastest growing business units
  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings, conferences, user groups, and trade shows
  • Experience creating customer value across several customers in many industries
ServiceNow

10,001+ employees

Cloud-based enterprise operation solutions
Company Overview
ServiceNow’s mission is to transform IT to revolutionize the enterprise by placing a service-oriented lens on the activities, tasks, and processes that make up day-to-day work life. The company is committed to helping modern enterprises operate faster and become more scalable through their platform that optimizes processes, makes work more intuitive, and discovers insights that create new value.
Benefits
  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time
Company Core Values
  • Wow our customers
  • Win as a team
  • Create belonging
  • Stay hungry and humble