Compliance L&D Specialist

Compliance L&D provides end to end learning services, and management for all first line of defense compliance processes, including Transaction Monitoring, Enhanced Due Diligence, Screening and Complaints.

The team is responsible for the design, development, implementation and evaluation of all learning deliverables spanning new hire/cross skilling, change management and performance improvement.

What you’ll be doing (ie. job duties):

• You should have a strong understanding of regulatory and legal requirements related to compliance, such as: Transaction Monitoring, Sanctions, Anti-Money Laundering, and/or privacy.
• You will support the Compliance TMS training program: enabling the team’s strategic vision by designing and developing content, ongoing deployment and maintenance of the program, measuring program success, and soliciting feedback for future iterations. 
• You will own pulling and analyzing metrics related to your training program
• You will work with the Compliance L&D Lead to support L&D’s book of work and priority initiatives
• You will support ad hoc projects and initiatives for the Compliance training team
• You will ensure your training program is aligned with regulatory and legal requirements
• You will maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc.
• You will collaborate with multiple internal teams (Workforce Management, Vendor Management, Operations, Compliance etc) for training program feedback, to obtain required sign-offs, and for support with ongoing training deployments
• You will manage multiple projects and deployments simultaneously, owning all aspects of resource coordination, timelines, deliverables, and goals.
• You will work in tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products.

What we look for in you (ie. job requirements):

• Minimum 2 years of formal experience in Learning and Development (L&D), including instructional design and end-to-end training project management, preferably in AML, Fraud or other Compliance-related pillars.
• Hands-on experience with eLearning tools such as Articulate 360 and Adobe Suite for designing and delivering high-quality training resources.
• Proficiency in learning management systems such as Docebo for managing, maintaining, and deploying training programs.
• Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements.
• Ability to work independently and as part of a team, with a high level of self-motivation and accountability.
• Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.
• Experience working with outsourced partners in deploying training and managing training performance globally.
• Flexibility and ability to travel to Business Process Outsourcing (BPO) offices domestically if required.

P64184

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