Requirements of the Office Nurse:

• Bachelor’s degree required. 
• Registered Nurse (RN) with active and unrestricted Maine license.
• Comprehensive knowledge of nursing practices and standards.
• Two (2) years of experience in a medical office practice/clinic or urgent care preferred.
• Current American Heart Association-issued Healthcare Provider BLS certification.
• Strong patient assessment and telephone skills.
• Solid interpersonal and communication skills for effective and tactful interactions with patients, families, physicians, and colleagues.
• Flexibility to adapt to changing demands or stressful circumstances.
• Ability to manage time, prioritize and multi-task.
• Ability to maintain confidentiality.
• Experience working with electronic health records and Microsoft Office applications.
• Ability to work onsite M-F in South Portland, Maine

Benefits of the Job:

• Health, Dental, Vision Insurance
• 401K
• PTO and paid holidays
• Profit sharing
• Convenient location in South Portland, Maine

Responsibilities of the Office Nurse:

• Provides clinical and administrative support for physicians and advanced practice providers to ensure exceptional quality and efficient patient care.
• Acts as a liaison between physicians/advanced practice providers and patients to coordinate care.
• Collaborates with medical assistants and rooming technicians to prioritize clinical tasks for optimally efficient patient flow.
• Assists with training and competency verification of medical assistant staff.
• Participates in rooming of patients, obtaining vital signs, and completing medication reconciliation.
• Participates in answering the clinical phone line, performs telephone triage as needed, conveys messages between our physicians/APPs and patients or other healthcare providers, and assists pharmacies and DME vendors.
• Responds to patients’ telephone requests and portal messages courteously, promptly, appropriately, and effectively.
• Communicates abnormal test results and treatment plan to patients as outlined by the physician/APP and/or protocols.
• Obtains prior authorization requests for medications and imaging.
• Processes prescription refill requests.
• Performs pulse oximetry testing during ambulation, nebulizer treatments, and other medical procedures.
• Educates patients.
• Performs medication injections as ordered.
• Coordinates care with other healthcare providers and DME vendors.
• Maintains cleanliness of exam rooms between patients and ensures supplies are stocked. 
• Protects patients and employees by ensuring adherence to infection control policies and protocols.
• Recognizes and responds appropriately to emergency situations.
• Complies with regulatory and accreditation requirements.
• Other duties as assigned.