Full-Time
Lead IT Support Engineer
Posted on 8/17/2026
Future Secure AI
201-500 employees
Delivers persona-based, multi-agent enterprise AI Co-Workers
No salary listed
Austin, TX, USA
In Person
 IT & Security (1) |
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- The candidate must have 5+ years of experience in IT or systems administration, including identity- or security-adjacent work.
- The candidate must have hands-on Microsoft 365 and Entra ID administration experience.
- The candidate must have experience reconciling identity data across multiple systems, including HRIS, contractor platforms, and directory services, to close access and offboarding gaps.
- The candidate must be familiar with SOC, endpoint detection and response, security information and event management concepts, and vendor management.
- The candidate must have experience building documentation, runbooks, or operational processes from scratch.
- The candidate must have strong experience partnering with non-IT stakeholders and business functions.
- Own Entra ID, single sign-on, and access governance end to end.
- Lead reconciliation of employee, contractor, and service accounts across Entra ID, the HRIS, and the contractor platform, closing gaps involving stale, orphaned, or unauthorized access.
- Build and maintain the identity and access inventory and run it on a quarterly access-review cadence.
- Own the privileged access review process for administrative roles.
- Publish and enforce a single-sign-on and multifactor-authentication coverage standard across critical business applications.
- Select and roll out an Identity Governance and Administration tool.
- Own the transition of outsourced security operations coverage, including managed endpoint detection and response, managed identity threat detection and response, and managed security information and event management, into an internally owned capability.
- Partner with the Security team and Head of IT on tool selection and coverage continuity during the transition.
- Co-author the core IT policy set with Security and Legal, including acceptable use, access control, device management, vendor review, and incident response policies.
- Own the evidence tracker mapping IT-owned controls to system owners and support SOC 2, ISO 27001, and GDPR audit readiness.
- Partner with Security and Legal on due diligence for new vendors and artificial intelligence tooling, from intake through security review to contract.
- Contribute to formalizing the IT operating model, RACI, and escalation paths.
- Build runbooks, documentation, and the escalation model for the internal team.
- Rebuild institutional knowledge currently held outside the company.
- Act as IT's standing partner to each business function and improve how teams work with technology.
- Provide hands-on support alongside business teams.
- Own the transition's core tool stack in partnership with the Head of IT, including MDM, Freshdesk, remote access/RMM, and 1Password.
- Experience standing up an internal IT function previously run by an outsourced managed service provider.
- Identity Governance and Administration tool selection or implementation experience.
- Experience scaling IT for a company growing from a few hundred to more than 700 employees.
- Scripting or automation experience with PowerShell or Python to reduce manual IT work.
- CISSP, CISM, Security+, or an identity-platform certification such as Microsoft Entra, Okta, SailPoint, or similar.
- Experience supporting SOC 2, ISO 27001, or GDPR audit cycles, including evidence collection and control ownership.
Future Secure AI builds persona-based, multi-agent AI Co-Workers designed for large enterprises and private equity firms. Their core offering, Red-Zone AI Co-Workers, consists of over 100 agent personas that automate complex, high-stakes workflows. The agents integrate with a client’s core systems and governance frameworks and operate securely on the client’s network, remaining cloud- and LLM-agnostic to avoid vendor lock-in. Workflows run within a hybrid team, with AI Co-Workers reporting to human managers and maintaining human-in-the-loop oversight. The company differentiates itself by targeting mission-critical environments with on-premise deployment, strong governance, and integration into existing IT and security controls, rather than generic AI tools. Their stated goal is to deliver 10x to 20x ROI on operating costs, often paying for themselves within six months. Clients span infrastructure, services, finance, health, and connected economies.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A
Get referred to Future Secure AI
See people who can refer or advise you
Simplify's Take
What believers are saying
- Business Wire said the company will triple U.S. and Canadian headcount in 2026.
- Alex Harvey joined the board in May 2026, strengthening IPO readiness.
- The company claims bank reconciliations and other cost cuts, supporting rapid enterprise ROI.
What critics are saying
- $200 million raise and planned 2027 IPO create execution pressure before revenue proof.
- Competitors can copy persona-based agents quickly, eroding pricing power within 12 months.
- If Red-Zone deployments fail inside client systems, trust collapses and IPO plans stall.
What makes Future Secure AI unique
- Austin HQ in April 2026 positions Future Secure AI near U.S. enterprise buyers.
- 100-plus-agent, persona-based Red-Zone Co-Workers target complex workflows, not generic copilots.
- Macquarie ties and ex-McKinsey leadership give credibility with regulated enterprise customers.
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Benefits
Flexible Work Hours