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VP of Lifecycle & Retention
Posted on 11/8/2022
United States
Experience Level
Desired Skills
Data Analysis
Lead Generation
  • 7+ years in a Lifecycle role, owning end to end campaigns from conceptualization to execution
  • 4+ years of experience in a people management role, or directly mentoring other Lifecycle professionals
  • Experience owning 8-figure budgets or more, and allocating them across various Lifecycle functions
  • Experience in tech B2B and B2C or SaaS industries, with extensive knowledge in enterprise markets and consumer journey's
  • Proven success in building Lifecycle programs from scratch that can scale in fast-pace environments
  • Strong sense of ownership, and desire to equally lead strategy and be hands-on in execution
  • Experience using productivity/project management softwares
  • Own the global Lifecycle Marketing roadmap and develop marketing strategies to support onboarding, engagement, monetization, and retention, and upgrade/cross-promote programs
  • Manage the Lifecycle Marketing team's partnership with the Email team to execute global email campaigns through a collaborative cross-functional process from conception to launch
  • Partner closely with Growth Product teams for in-app and push notification opportunities that drive consumer retention
  • Collaborate with Demand Generation leaders to align sales and lead generation KPIs with Lifecycle campaigns
  • Build testing roadmaps to continuously improve various program performance and partner with Marketing Ops teams to launch programs
  • Partner with the Analytics team to identify the key drivers of the upgrade, engagement, and identify actionable insights from customer data to continually improve global CRM efforts
  • Communicate marketing plans, objectives and key results tracking, program results internally to ensure key learnings are shared with stakeholders
  • Build reports and dashboards to monitor campaign activity and impact. Establish KPIs and know the drivers that identify an opportunity
  • Own an 8-figure budget with strategic allocation that drives ROI

501-1,000 employees

All-in-one productivity platform
Company Overview
ClickUp's mission is to save people time by making the world more productive. ClickUp has created one app to replace them all by offering docs, reminders, goals, calendars, and even an inbox – so all teams can use the same app to plan, organize, and collaborate.
  • 16" MacBook Pro
  • Moving Expenses
  • $200/mo commuter benefits
  • Team lunches every week
  • 401(k) match up to 2%
  • Unlimited stacks, kombucha, and cold brew
  • Health & dental insurance
  • ClickUp swag
  • Team recognition rewards
  • Flexible PTO
Company Core Values
  • Deliver the best customer experience, period.
  • Grow 1% everyday
  • Work hard, drive urgency, and be an owner in the details
  • Normal f*cking sucks
  • Pay it forward with random acts of kindness
  • Have fun, find you, be you.
  • Be transparent and direct, with optimism