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Product Manager, Restaurant Configuration Platform
Posted on 4/26/2022
Everett, MA, USA
Experience Level
Desired Skills
Product Design
  • Strong executor but comfortable making strategic trade-offs
  • Strong technical communicator, able to translate initiatives into value for the customer and team
  • Prior experience working with complex products, engineering teams, product design and research to deliver great software experiences at scale, from ideation through to product delivery and maintenance
  • Knowledge of modern development practices, including APIs/microservices platforms, databases and enterprise software
  • Technical expertise to understand and ask questions regarding technical architecture and solutions to ensure that outcomes are successful
  • 2+ years as a Product Owner, Product Analyst, Technical Analyst, or Associate Product Manager in a fast-paced software or technical environment
  • Bachelor's degree in Computer Science, Information Technology, or equivalent required
  • Ability to prioritize workload, meet deadlines, and problem solve using creativity and strong analytical skills
  • Dive in and partner with Toast's product organization to craft a roadmap and user experience strategy that meet the needs of Toast's growing customer base
  • Actively manage your team's' backlog including technical and user-facing requirements, managing API, architecture and data-driven initiatives
  • Participate and sometimes lead team ceremonies and scrum meetings including stand ups, retrospectives, planning, and internal demos
  • Meet with customers to understand their requirements, pain points and strategic perspectives to ensure customer value and strong delivery
  • Work with the Technical Documentation and R&D Enablement teams to accurately communicate product updates to customers, technical leadership and organizational stakeholders
  • Analyze and track key performance indicators of existing and new features to evaluate usefulness, adoption and customer impact
  • Evangelizing feature investments and roadmap internally and externally in informal and formal settings, with an emphasis on how the team drives impact
  • Partner with Toast's Director of Product and cross-functional stakeholders in Sales, GTM and Support to shape a vision for configuration management across customer segments from SMB to Enterprise

1,001-5,000 employees

Cloud-based restaurant software company
Company mission
Toast is on a mission to enrich the food experience for all. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market.
  • Peer Nominated Toastie Awards
  • Professional Development Reimbursement Program
  • Sabbatical
  • Unlimited Vacation & Flexible Work Hours
  • Medical, Dental, & Vision Coverage + Wellness Stipend
  • Commitment to Employee Wellness
Company Values
  • Lead with Humility
  • Embrace A Hospitality Mindset
  • Always Be Hungry
  • One Team
  • Stay Toasty
  • Driven with Purpose