Driver

Job Description

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Driver, you will provide a smile and helping hand to our Guests as you personally greet them on their arrival. As a Bell person with Fairmont Jasper Park Lodge, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other. 

 What you will be doing:   

Reporting to the Director, Guest Experience, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly, and engaging service 
• Follow Front Office policies, procedures and service standards 
• Adhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehicles 
• Responsible for the safe transportation of guests and colleagues to the town of Jasper, local area, and Marmot Basin ski hill. 
• Responsible for the cleanliness and general upkeep of Bell Desk shuttles vehicles during shift and ensuring immediate reports of any safety or maintenance concerns to the garage and Guest Services Manager 
• Offer Guest assistance at main doors of the Lodge when not providing shuttle service throughout shift 
• Assist with the transportation of Guests to their room, as well as the delivery of luggage, messages, newspapers and any other items for delivery within the Hotel as requested by Bell Captain 
• Ensure the guest is familiar with their room upon arrival (ie. temperature control) 
• Maintain a presence in the courtyard offering assistance to Guests, under the direction of the Bell Captain 
• Assist guests regarding hotel facilities in an informative and helpful way 
• Assist with overall traffic and parking control  
• Ensure that the general upkeep of the hotel lobby and front courtyard is maintained  
• Following all safety and sanitation policies 
• Other duties as assigned 

Qualifications

Your experience and skills include: 

• Previous guest service experience required 
• Valid Class 4 Drivers License and clean driving record required 
• Current first aid certification an asset 
• Excellent knowledge of Fairmont Jasper Park Lodge property, town of Jasper and local attractions preferred 
• Excellent communication and organizational skills 
• Strong interpersonal and problem solving abilities 
• Highly responsible & reliable 
• Ability to work well under pressure in a fast-paced environment 
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision 
• Ability to focus attention on guest needs, remaining calm and courteous at all times 

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,  

• Starting rate of pay: $23.46/hour
• Subsidized staff accommodation assistance provided 
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

About the Application Process:  At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com  to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

Want to learn more about this opportunity? View the complete job description by clicking this link: Driver.pdf

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]