Full-Time

Manager – Growth Analytics

Posted on 10/9/2024

Ro

Ro

1,001-5,000 employees

Online platform for telemedicine services

Consumer Software
Healthcare

Compensation Overview

$142.8k - $170kAnnually

+ Equity + Benefits Package

Senior

New York, NY, USA

Requires in-office presence in New York on Tuesdays and Thursdays.

Category
Growth Marketing
Growth & Marketing
Required Skills
Mixpanel
Python
SQL
Pandas
Looker
Requirements
  • 5-7+ years of experience in quantitative analysis roles, ideally within a CRM or growth marketing context.
  • Expert-level SQL skills & experience with DBT for data modeling and transformation.
  • Strong experience using BI tools (e.g., Looker, Mixpanel) to effectively communicate CRM insights.
  • A proven track record of using analytics to drive strategic decision-making and business outcomes.
  • Excellent communication skills, with the ability to synthesize complex analyses into compelling narratives for diverse stakeholders.
  • A self-starter with strong prioritization, problem-solving, and influence capabilities.
  • Working knowledge of Python and associated analytics libraries (Pandas, etc.).
  • Working knowledge of Google Marketing Platform tools and products.
  • Experience setting up and evaluating experiments.
  • Prior experience with direct response marketing test design and analytics.
Responsibilities
  • Partner closely with Growth leadership to shape data-driven strategies that drive customer acquisition, retention, and profitability.
  • Conduct in-depth analyses of CRM data to uncover opportunities for improved targeting, segmentation, and personalization, directly influencing marketing and product investments.
  • Lead the design and analysis of experiments to optimize Growth efforts across multiple channels, utilizing test and learn methodologies.
  • Innovate and continuously enhance analytic capabilities, driving actionable consumer insights through the evolution of reporting, monitoring, automation, and data democratization.
  • Work closely with our CRM team & tech partners to ensure the availability, quality, and accessibility of data required for email reporting and analytics.
  • Communicating technical material with clear data visualization and compelling narrative to a range of audiences to provide insight into the factors impacting business performance.
  • Develop and maintain robust marketing data pipelines, ensuring data integrity and scalability to support various business needs.
  • Build and automate dashboards, reporting systems, and analyses to track key growth metrics and provide actionable insights for leadership and channel managers.
  • Own end-to-end management of Growth-related projects across Data, Engineering, and Product, ensuring that technical projects align with the Growth team needs to unlock incremental performance.

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

Company Stage

Late Stage VC

Total Funding

$998.1M

Headquarters

New York City, New York

Founded

2017

Growth & Insights
Headcount

6 month growth

8%

1 year growth

20%

2 year growth

34%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased telehealth demand post-COVID-19 boosts Ro's market expansion opportunities.
  • Ro's ro.OS platform enhances patient satisfaction and retention through seamless healthcare.
  • Partnership with Modon Developments expands Ro's international market presence.

What critics are saying

  • Ro's 18% staff layoffs suggest financial instability and operational cost challenges.
  • Fabric's AI-integrated care system increases competitive pressure on Ro's services.
  • Drug shortages may lead to customer dissatisfaction despite Ro's tracking efforts.

What makes Ro unique

  • Ro offers a vertically integrated platform combining telehealth, lab services, and pharmacy.
  • Ro's GLP-1 Supply Tracker addresses drug shortages, enhancing patient care management.
  • Ro's nationwide provider network ensures high-quality, affordable healthcare without insurance.

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Benefits

Medical, dental, & vision benefits

One Medical membership

Equity

Flexible Time Off

Gym reimbursement stipend

Learning & development stipend

Paid parental leave

Flexible work arrangements

Dog-friendly office

Company-wide events

INACTIVE