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Full-Time

Operations Manager

Seattle

Confirmed live in the last 24 hours

Lime

Lime

1,001-5,000 employees

Provides shared electric bikes and scooters

Consumer Software
Automotive & Transportation

Compensation Overview

$93k - $114kAnnually

+ Bonus + Equity

Mid, Senior

Seattle, WA, USA

Must be within 30 miles from the Seattle Lime Warehouse.

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
SQL
Excel/Numbers/Sheets
Requirements
  • English language proficiency
  • 4+ years work experience in operations, consulting, engineering, or similar fields
  • Demonstrated background in driving and executing operational excellence
  • Knowledge of how a P&L functions
  • Ability to understand metrics and KPIs and the levers to pull to drive results
  • Knowledge of the location you support
  • Comfortability working in a warehouse setting
  • 1+ years people management experience attracting, developing and motivating warehouse staff
  • Tenacious and willingness to roll up your sleeves, and ability to make decisions in a fast-paced ambiguous environment
  • Analytically minded with a strong understanding of real-time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports.
  • Advanced knowledge of Excel or Google Sheets and knowledge of SQL is a major plus
  • Problem solver skilled at identifying and resolving complex problems, exercising good judgment in drawing conclusions, navigating ambiguous environments while working cross functionally
  • Excellent communicator with the ability to present to senior level stakeholders utilizing data that effectively communicates short and long strategic operations solutions
  • Relentlessly curious, always wanting to dig deeper and understand why, particularly to understand what our customers need
  • Detail oriented with a focus on process improvement, self motivated and energetic, with the drive and ability to learn new skills and grow with the role.
Responsibilities
  • Own and manage your market ensuring it hits operating metrics and consistently meets or exceeds defined KPIs and using data to identify trends, improve processes and customer experience
  • Manage warehouse operations ensuring operational excellence and compliance in collaboration with our Facilities and Environment Health & Safety teams
  • Be the operational expert within your region, championing operational excellence, owning end-to-end operational improvements, advising cross-functional teams and engaging in strategic discussions with key external stakeholders including city officials
  • Define and implement an operations strategy for your region that advances the deployment and operation of our vehicles including workforce planning, request for proposal (RFP) prep and competitor monitoring
  • Attracts and develops top-tier operational talent for your region including planning, hiring, onboarding and training new team members within a warehouse environment; while managing employee scheduling and task deliverables
  • Represent Lime in partnership with our Government Relations team meeting with local officials, business owners and customers as a representative of Lime to ensure compliance with regulations and to build relationships with key external stakeholders
  • Spearhead safety initiatives for our riders and vehicles to ensure safety remains the #1 priority
  • Create a positive, inclusive, and safe workplace where people genuinely want to work

Lime operates in the micromobility market, providing shared electric bikes and scooters for rent through a mobile app. Users can easily locate, unlock, and pay for these vehicles, making it a convenient option for short-distance travel. The company generates revenue primarily through ride fees, which include a base fee and a per-minute charge. Lime differentiates itself from competitors by focusing on sustainability and continuously upgrading its fleet, including the latest Gen4 electric scooters that enhance ride quality. Additionally, Lime is exploring partnerships with cities to integrate its services into public transportation and is piloting augmented reality technology to improve parking solutions. The goal of Lime is to create a future where transportation is shared, affordable, and carbon-free.

Company Stage

Series D

Total Funding

$1.6B

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

6%

1 year growth

14%

2 year growth

62%
Simplify Jobs

Simplify's Take

What believers are saying

  • Lime's selection as the sole operator for Vancouver's new e-scooter scheme demonstrates strong municipal trust and potential for further city partnerships.
  • The introduction of throttle-enabled e-bikes in Seattle showcases Lime's continuous innovation and adaptation to user needs.
  • Strategic partnerships, such as with Uber for the 'One Less Car' trial, expand Lime's user base and integrate its services into broader transportation ecosystems.

What critics are saying

  • The entry of new competitors like Bolt Technology into the U.S. market could intensify competition and pressure Lime's market share.
  • Operational challenges in maintaining and upgrading a large fleet across multiple cities could strain resources and impact service quality.

What makes Lime unique

  • Lime's focus on micromobility with electric bikes and scooters sets it apart from broader transportation services like ride-hailing.
  • Their commitment to sustainability, including zero-emission shipping and innovative parking solutions, highlights a strong environmental focus.
  • Lime's global reach, operating in 280 cities across nearly 30 countries, provides a significant competitive advantage in market penetration.

Benefits

Opportunity to revolutionize transportation in cities around the world with the leader in urban micro-mobility solutions

Scale with a rapidly growing organization, with significant opportunity for growth

Play a role in the transformation of urban mobility and sustainability

Work with a team of successful, fun and motivated people

Competitive salary and benefits