INACTIVE
Full-Time
Intake Representative
Internet media company
Consumer Software
Legal
Entry, Junior
Minneapolis, MN, USA
Requirements
- Receive Intakes for Legal situations from potential new clients via electronic or telephonic sources
- Make multiple follow-up calls to potential new clients with the goal of making successful contact
- Upon successful contact, discuss their legal situation and prompt the intake contact to answer a series of questions to determine qualification for the legal intake
- Send legal documents for signature to contacts and follow-up for signing
- Collaborate with team members to determine best practices and provide the best experience for all intake contacts
- Previous experience in a direct customer contact position is preferred
- Customer service orientation; energetic and outgoing personality
- Excellent written and verbal communication skills; Ability to communicate professionally, effectively and with empathy in potentially difficult circumstances
- Multitasking skills and the detail-oriented focus required for a fast-paced environment
- Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers
- BILINGUAL - English/Spanish a plus
Responsibilities
- Premier Disability Services is looking for Intake Representatives to join our growing Minneapolis, MN based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients
- This position provides high-quality telephonic support to potential new law firm/attorney customers through a legal intake process. You will follow an established process to gather information, document responses, and follow up with potential new clients on a regular basis
- We are hiring for the following shift:
- Full-time
- Hours of operation are Monday through Friday 8:00 am - 8:30 pm
- Responsibilities:
Internet Brands integrates web solutions for businesses with media websites for consumers in key vertical markets. The company makes managing enterprise digital easy with a suite of easy to use tools.
Company Stage
IPO
Total Funding
$303.7M
Headquarters
El Segundo, California
Founded
1998
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↓ -2%Benefits
Medical, dental, & vision insurance
Life insurance
Short & long term disability
Flexible spending accounts
Credit union membership
Employee assistance program
Paid Holidays
Paid Time Off
Casual Dress
401k plan
INACTIVE