Business Intelligence Lead

Essential Duties & Responsibilities

• Own the refinement, management, and support of IntelyCare’s Business Intelligence platform
• Leading the migration to a new Business Intelligence tool in 2025. 
• Working with colleagues to understand their questions and workflows, then help them connect to our data to solve their problems. Sometimes this is a dashboard, sometimes not.   
• Curating and updating our core company dashboards.  
• Educating and reeducating colleagues on BI conventions and data fundamentals.  
• Creating and refining the core datasets that underpin our Business Intelligence tool. This involves cleaning and unifying datasets across multiple sources.  
• Working alongside Data Scientists and Data Engineers to improve our Snowflake data warehouse 

About You

• You are an artist and a scientist.
• You are a savvy communicator and a bridge builder.
• You are opinionated.
• You are an architect.
• You care about the color wheel.
• You are a technologist and a consultant.
• You are comfortable putting on the headphones and wrestling with a nasty SQL query for an afternoon.
• You can handle back-to-back meetings with stakeholders to understand their data needs.  

Qualifications

• Education: Bachelor’s degree in a relevant field or equivalent professional experience.
• Experience: 3+ years of hands-on Business Intelligence experience including both front-end and back-end support, stakeholder engagement, and SQL. 
• Strong expertise in and knowledge of popular Business Intelligence tools (e.g. Looker, Tableau) 
• Prior experience with SQL and version control (git) 
• Prior experience in collaborating with stakeholders to understand how they make decisions  
• Excellent communication skills for both technical and non-technical audiences 
• Strong problem-solving skills and adaptability in a fast-paced environment 
• Plus: Proficiency in Python 
• Plus: Prior experience with Snowflake, DBT,  
• Plus: Experience working within a dual-sided marketplace