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Senior Account Manager
Posted on 2/24/2023
Remote • United States
Experience Level
Desired Skills
  • 6+ years of account management experience
  • Clear track record of meeting and exceeding commercial metrics, including renewal rates and aggressive upsell targets
  • Experience managing a strategic sale, including selling unbudgeted solutions to multiple executives and decision-makers and creating value in a competitive environment
  • An interest in the evolving crypto and digital assets industry
  • Ability to quickly build relationships with senior level professionals and work well under pressure
  • Propensity to ask probing questions to match the client's challenges with The Block's services
  • Excellent communication, interpersonal and presentation skills
  • Effective problem solving and time management
  • Adaptable to changing startup environment
  • Collaborative spirit and results-oriented
  • Hit individual goals while staying invested in the team's larger revenue success
  • Experience selling or renewing a SaaS Technology or Consulting services
  • Serve as the primary day-to-day contact for our largest and most strategic clients, which span across all sectors in the financial services industry
  • Take commercial ownership over a targeted pool of accounts and deliver expected renewal and substantial upsell targets in a explosive-growth marketWork closely with the client and The Block's research team to deliver on bespoke and custom projects
  • Entrench themselves in the client environment, understanding their business processes and internal structure, so as to uncover new sales opportunities
  • Tightly manage client evaluations and run complex sales cycles
  • Manage certain operational aspects of the team that contribute to revenue outcomes and account management team performance
  • Foster strong partnerships with our clients through regular executive updates, uncovering organization needs, and delivering on an exceptional service experience
  • Work closely with internal department and organizational leadership to develop new products and offerings to our largest clients
  • Cultivate positive relationships through a consultative process involving virtual meetings and presentations to decision makers within the financial services industry
  • Represent The Block brand on client presentations and at events in a positive, substantive and enthusiastic manner
The Block

51-200 employees

Digital assets
Company Overview
The Block's mission is to empower smart decisions about the ever-evolving landscape of digital assets.
Company Core Values
  • We are confidently humble. We jump in and roll up our sleeves. We know there’s always more to learn and we operate without egos.
  • We are actionably curious. We strive to be an expert in our field and always seek opportunities to expand our knowledge and skill set. We put our learnings into practice every day.
  • We practice tenacious ownership. Every day when we show up we are contributors, teammates, and owners. We rotate through those three hats with agility and without sacrificing accountability or consistency.
  • We practice respectful partnership. We treat others as we’d expect to be treated - with respect, concern, understanding, and patience.