Insurance Operations Program Manager

About Sixth Street Insurance

Sixth Street Insurance focuses on strategic partnerships, corporate acquisitions, reinsurance, and other balance sheet bolstering transactions across the global insurance sector.  Sixth Street pursues these opportunities through a dedicated team of investment professionals and insurance experts located across North America and Europe.

The Role

This is a full-time role based in London. The Sixth Street Insurance Operations & Program Management Office (PMO) Team is responsible for providing support, subject matter expertise, and strategic insight to the Sixth Street Insurance business unit and Sixth Street portfolio companies. As an Insurance Operations Program Manager in the Sixth Street Insurance Operations & PMO Team, you will play a key role in the continued build-out and expansion of the Insurance business unit in the following areas:

• Operations, expense, and technology due diligence of M&A / deal pipeline
• Insurance business unit project portfolio management and report syndication support
• Program and project management of key initiatives
• Management of key business processes for the Sixth Street Insurance team
• Support of portfolio company technology projects, system/data conversions, portfolio / product integrations, and outsourcing efforts
• Operating expense planning and budgeting analysis and oversight of portfolio companies
• Mature interaction and engagement models with portfolio companies

The candidate will work closely with Sixth Street’s investment professionals, portfolio company leadership teams, and internal and external partners to drive performance improvements across the platform and maximize Sixth Street returns.  The candidate will provide support for the Sixth Street Insurance European portfolio companies as well as, U.S. portfolio companies. The overall objective of the role is to increase the value of the insurance portfolio by working closely with both internal and external stakeholders to deliver on the Insurance Business Plan.

Core Responsibilities

• Work with portfolio companies to enhance operational, technology, and expense performance
• Perform operational due diligence on deals / M&A transactions; assess operational and technology synergies and conduct operating expense analysis to inform bid pricing
• Partner across Sixth Street Asset Management, Accounting, Operations, and Engineering teams to build-out and mature infrastructure to onboard and manage insurance LP investment management mandates
• Provide strategic advice, insights, and support to portfolio companies on their technology transformations, data and portfolio migrations, and outsourcing strategies
• Contribute to portfolio company operating expense and budgeting planning including staffing level assessments
• Provide operational risk oversight of portfolio companies and support operational risk assessments
• Recommend and support strategies to improve operations, process management, and project portfolio management of the Insurance business unit
• Contribute to improving and refining interaction and engagement models between Sixth Street and insurance portfolio companies
• Support the broader Insurance team on various projects across Europe and globally
• Partner across the Insurance business unit and other Sixth Street business units to deliver value for the franchise
• Work with Insurance portfolio companies on strategic priorities including outsourcing and vendor contract development and negotiation
• Success over the first 6-12 months will be defined by ability to drive improvement in the overall operational maturity of the Insurance business unit and the Insurance portfolio companies, with a specific focus on execution of the integration roadmap of a recently signed joint venture

What We Value

• Ability to multi-task and maintain composure in a high-volume environment
• Strong sense of urgency; ability to execute quickly and efficiently with strong attention to detail
• Strong verbal and written communication abilities
• Structured problem solver who is able to synthesize complex information from a variety of sources into implementable recommendations and solutions
• Ability to collaborate effectively across multiple teams.
• Comfort working in a high growth, iterative environment
• An ability to work through others to influence outcomes, as well as a willingness to “roll-up your sleeves” to get things done
• Bias for action, change, and transformation
• Significant attention to detail and ability to identify what matters most in a complicated operating environment
• Team player with focus on joint success over individual accolade
• Well organized and able to work on, and track, multiple projects concurrently

Preferred

• At least 5 years of experience driving strategic operations and/or technology transformation in financial services (preferably insurance)
• At least 5 years of program / project management experience
• Experience driving outsourcing of operations and technology business functions including contract design and negotiation with counterparties
• Demonstrated ability to solve complex problems and deliver results in various business settings
• Thorough understanding of how to evaluate ROI of various operations and technology improvement opportunities
• Deep experience in financial services operations, preferably life insurance, annuities, and pensions in the European or U.K. markets
• Familiarly with investment and asset management operations for insurance companies a plus
• MBA, consulting experience, and PMP a plus
• Experience in private equity or alternative asset management a plus

About Sixth Street

Founded in 2009, Sixth Street is a leading global investment firm dedicated to developing themes and offering solutions to companies across all stages of growth.

Our firm is designed for cross-platform collaboration at scale: we build businesses, invest for growth, acquire assets, provide direct financing, identify value in public markets, purchase royalty streams, and regularly develop first-of-their-kind structures to meet the strategic objectives of management teams.

We do all this globally and as one unified team of investment and control-side professionals working on behalf of our institutional investors and their beneficiaries around the world.

We believe adhering to our core values is a competitive advantage. Everyone on our team contributes their perspectives and expertise to help us solve complex challenges and get to the right answer. At Sixth Street, the best idea wins.

For more information, visit the Sixth Street Careers site or follow us on LinkedIn.

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