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Senior Employee Relations Partner
Confirmed live in the last 24 hours
San Ramon, CA, USA
Experience Level
Desired Skills
  • 7 years of experience in employee relations/investigations in a human resources business partner role, employee relations advisory role, or equivalent experience as an employment attorney practicing employment law
  • Bachelor's degree or equivalent practical experience
  • Experience with employment law principles and conducting/advising on investigations
  • Experience with advising on employee relations issues (e.g., reorganizations, performance issues)
  • Ability to diffuse/de-escalate conversations and situations
  • Ability to present solutions in ways that are heard, understood and supported. Add insight that positively influences senior management decision-making. Communicate with clarity, conviction and confidence across regions/cultures, including upward when necessary
  • Ability to establish cross-functional relationships
  • Ability to collaborate and operate in a "one team" environment across all levels of the organization
  • Ability to handle competing priorities and weigh risks within restricted timeframes
  • Ensure that investigations are thorough and include an understanding of the allegations, appropriate interviews, analysis and documentation, and recommendations for conclusions and course of action
  • Partner with People Partners to understand business context and ensures disciplinary processes are handled in a fair manner and are consistent with local requirements
  • Provide advice and counsel on general employee relations issues
  • Provide training and guidance to People Partners and managers regarding employee relations issues, investigations, managing performance, and localizing existing training materials where applicable
  • Provide project management coordination and guidance for People partners and managers. Partner effectively with HR COE teams to ensure scalability of programs and processes as needed
Desired Qualifications
  • JD with employment law focus or experience
  • Excellent project management skills

1,001-5,000 employees

Cloud based call and contact center software
Company Overview
Five9's mission is to empower organizations to transform their contact centers into customer engagement centers of excellence. The company provides software for managing omnichannel customer interactions including voice, SMS, chat, email, social, video, and more.
Company Core Values
  • Do the right thing for the customer
  • Treat it like you own it
  • Service guides us
  • Act with integrity and humility
  • Relentless learning
  • Bias toward action
  • Diversity