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Customer Success
Updated on 3/15/2023
Remote in USA
Experience Level
Desired Skills
  • 3+ years experience in healthcare technology and customer facing roles (required)
  • Strong focus on learning and understanding the goals and strategies of our customers
  • Deep understanding of value drivers in recurring revenue business models
  • Ability to manage and influence through persuasion, negotiation, and consensus building
  • Entrepreneurial, self-sufficient, and self-driven
  • Comfort making decisions under uncertainty
  • Thorough with attention to detail and a bias towards action
  • Strong empathy for customers AND passion to achieve growth within customers
  • Analytical and process-oriented mindset
  • Enthusiastic and creative with the ability to inspire others
  • Excellent communication and presentation skills - and a commitment to maintain good internal and external relationships
  • Passionate about building a business that transforms the healthcare industry
  • Experience in sales and post-sales experience (ideal, but not required)
  • Bonus for experience or interest in any of the following domains:
  • Experience working within digital health analytic companies
  • Application of RWD and RWE in the pharmaceutical and life sciences space
  • Development of risk-based health insurance plans
  • Creation and management of for-profit, not-for-profit, or academic registries

51-200 employees

Healthcare data platform
Company Overview
Datavant's mission is to connect the world’s health data to improve patient outcomes.
  • Competitive Salaries & Rewards
  • Generous Parental & Family Leave
  • Ability to work anywhere in the US and Canada
  • Meaningful equity
  • Competitive Benefits – Full Family Coverage
  • WFH Stipend & Monthly Credit
  • Commitment to Learning & Development
  • Unlimited PTO
Company Core Values
  • More Responsibility, Fewer Rules - We have a culture of trust. Every Datavanter has a real project from their first week. Engineers begin checking in code almost immediately.
  • We Grow Leaders - We promote from within to preserve culture and provide unrivaled growth opportunities for our team members.
  • Perfect Is Good, Done Is Better - We move quickly, with a bias towards action.
  • Time Is Our Most Valuable Asset - We prioritize automation and proactively eliminate bottlenecks. And aim to be punctual.
  • Playing To Strengths - As an organization, we only build products and compete in markets where we decisively can win. As team members, we focus on our individual super-powers instead of correcting for weaknesses.
  • Feedback Is A Gift - We proactively provide feedback to our peers and managers in the same warm, open-minded spirit of giving or receiving a gift to a friend. As an organization, we are transparent about both the problems and successes facing the company.
  • We Work Hard - We believe that success requires long hours and is driven more by perspiration than inspiration. We don’t rest on past successes, individually or as a company.
  • Always Pass The “Loved One Test” - You should be proud of the work you do with us, and we won’t make decisions that compromise that.