Full-Time
Data & Dispute Product Manager
Payments, Vice President
Chase
10,001+ employees
Consumer and commercial banking services provider
No salary listed
Senior
Tampa, FL, USA
In Person
- 5+ years of experience in product management
- Strong proficiency in data analysis, with the ability to interpret complex data sets and derive actionable insights
- Advanced skills in PowerPoint and Excel, with experience in preparing and presenting leadership decks
- Proven track record of developing innovative ideas to reduce costs and increase revenue through process improvements and automation
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
- Strong problem-solving skills and a proactive approach to identifying and addressing challenges
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Lead the development and management of the dispute resolution product strategy within the payment space
- Collaborate with cross-functional teams to identify and implement process improvements that enhance efficiency and effectiveness in dispute management
- Analyze data to identify trends, insights, and opportunities for process optimization and cost reduction
- Prepare and deliver compelling leadership decks and presentations to communicate product vision, strategy, and performance
- Develop and implement innovative solutions to reduce network costs and increase revenue, focusing on process strengthening and automation
- Act as the primary point of contact for all dispute-related product inquiries and issues, ensuring timely and effective resolution
- Monitor industry trends and best practices to ensure the dispute management process remains competitive and aligned with business objectives
- Bachelor’s degree in Business, Computer Science, or a related field
- 2 years of experience in the Dispute Management within the payment industry
Chase is a national bank that provides a variety of financial products and services for both individuals and businesses. For consumers, Chase offers savings and checking accounts, mortgages, auto financing, credit cards, and investment services. Businesses can access services such as business loans, checking and savings accounts, credit cards, merchant services, and commercial real estate financing. The bank operates on a traditional banking model, generating revenue mainly through the difference between interest rates on loans and deposits, as well as fees for its services. What sets Chase apart from its competitors is its extensive range of offerings and its status as one of the largest banks in the United States, which allows it to serve a diverse customer base. The goal of Chase is to provide comprehensive financial solutions that meet the needs of its customers, whether they are individuals or businesses.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1984
Simplify's Take
What believers are saying
- Chase's free checking account for kids aligns with financial literacy education trends.
- The United Gateway credit card launch reflects competitive post-COVID credit card offerings.
- Chase's enhanced credit card rewards cater to customer loyalty in a competitive market.
What critics are saying
- Internal fraud related to PPP funds could damage Chase's reputation and finances.
- Fintech competition, like PayPal's platform, may attract customers away from Chase.
- Competitors' financial literacy initiatives could challenge Chase's youth market programs.
What makes Chase unique
- Chase offers a comprehensive range of financial products for individuals and businesses.
- Chase's new child-friendly checking account promotes financial literacy among young consumers.
- The Freedom Flex and Freedom Unlimited cards enhance customer loyalty with competitive rewards.
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Benefits
Professional Development Budget
Company News
Officials from the Treasury Department and the Small Business Administration have long insisted that the government’s Paycheck Protection Program (PPP), set up as a coronavirus emergency fund for small businesses, primarily benefited small businesses because 87 percent of the loans were for less than $150,000.
PayPal has rolled out new enhancements to its Giving platform as a way to boost crowdfunding and charity donations, a press release says.
Americans have a financial literacy problem, and innovators are stepping up to address that.
Chase's new child-friendly checking account and debit card program aims to teach young people about responsible finances.
United Airlines and Chase Card Services today launched a “United Gateway” credit card that carries no annual fee and offers new users who charge $1,000 within three months of enrolling 20,000 frequent-flier miles.