Director of Constituents Giving

POSITION SUMMARY

The Director will report to the President of the Foundation and is responsible for developing and implementing direct marketing and fundraising strategies for patient, physicians, staff, and other constituencies—with the ultimate goal of growing the philanthropic base of support and bolster the pipeline for increased giving to Foundation. In addition, the Director is responsible for qualifying, cultivating, soliciting, and stewarding donors and prospects capable of making leadership annual gifts ($1,000 to $10,000) to the USC Arcadia Hospital Foundation through a growing leadership annual giving program. The Director’s goal will be to retain and increase the number of leadership annual giving donors, while also building the pipeline to major gift programs.

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

• Develop a comprehensive marketing and solicitation plan that integrates strategic data segmentation, timely and effective messaging, and deployment across multiple platforms.
• Implement and execute strategies for identifying, engaging, and successfully soliciting individuals for gifts to support the Foundation with an emphasis on soliciting gifts at the leadership annual giving level.
• Provide discovery work to uncover qualified/disqualified major gift donors, long-term engagement of annual donors, and obtain new annual donors of $1000+.
• Conduct visits to uncover inclination, capacity, and readiness, and curate next steps for follow-up.
• Manage a portfolio of prospects through an active schedule of solicitation, engagement, and stewardship calls and in-person or virtual visits to donors and new prospects.
• Manage multiple solicitations from inception to completion. This includes writing content, working with designers and project partners, and managing multiple stakeholders. Pieces produced will include letter appeals, postcards, newsletters, impact reports, and other printed materials.
• Work collaboratively with various stakeholders (colleagues, doctors, researchers, volunteer leaders, independent consultants, etc.) to craft language and content that expresses USC Arcadia Hospital’s mission through creative, compelling, and informative messaging designed to elicit direct response, whether in the form of giving, registration, or other feedback as needed.
• In partnership with the Special Events team, plan, organize, and coordinate  activities focused around the leadership annual giving  program.
• Strategize, document and plan comprehensive direct mail campaigns; integrating and leveraging innovations and news across USC Arcadia Hospital.
• Ensure all materials conform to USC Arcadia Hospital and Keck Medicine of USC’s standards and practices for visual identity, content, and health care compliance. Materials must also adhere to established standards and agreed upon calendars, deadlines, and fiscal year budgeting.
• Analyze donor data for accuracy and integrity in order to ensure the timely acquisition, retention, reactivation, and upgrading of donors.  Ensure that all processes and practices adhere to donor and data integrity policies and protocols.
• Identify ways to leverage analytic data to segment appeals for more personal messaging in solicitations and communications.
• Conduct quantitative and qualitative analysis, including year-to-date comparisons while tracking progress to goal. Analyze and report results on a weekly, monthly, and mid-fiscal year basis; recommend adjustments to plans as needed.
• Build USC Arcadia Hospital-specific direct mail fundraising programs for annualized campaigns like End of Year and the Doctor’s Day in partnership with colleagues/offices across the Hospital.  Leverage past performance to set goals that reflect momentum and the growth of our evolving direct mail fundraising program.
• Supervise and manage Donor Development/Communications Coordinator.
• Respond to inquiries from donors, constituents, colleagues, parents, and friends about giving opportunities to USC Arcadia Hospital.
• Perform other duties as assigned.

Education
Minimum (Required) Relevant education or related experience as substitute

Work Experience Minimum (Required) 7+ years of related experience


Pay Transparency

The annual salary range for this position is $115,000.00 - $140,000.00. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

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