Full-Time
Director of L&D
Clinical
Confirmed live in the last 24 hours
Charlie Health
1,001-5,000 employees
Online mental health treatment for youth
Compensation Overview
$148.5k - $175kAnnually
Senior
New York, NY, USA
Hybrid schedule requires 4 days per week in the NYC office, within 75 minutes' commuting distance.
- Bachelor's degree required; Master's degree in a clinical or related field preferred.
- 8-10 years of demonstrated expertise in learning and development or clinical education.
- Exceptional written and verbal communication skills, with the ability to relay difficult concepts at all levels of the organization.
- Thorough knowledge of and demonstrated ability to apply adult learning theories, best-in-class learning technologies, and modern instructional design methodologies.
- Experience developing and leading clinical continuing education programs is a plus.
- Able to work a hybrid schedule of 4 days per week in our NYC office, located within 75 minutes' commuting distance of the office.
- Develop and lead a comprehensive learning strategy focused on clinical excellence, improving clinician competencies and enhancing care for high-acuity clients.
- Design and deliver ongoing clinical training programs, including continuing education, specialized clinical pathways, and certifications.
- Partner with clinical leadership to assess the needs of our clinicians and create targeted learning interventions that have a measurable impact on client outcomes.
- Implement a clinical career development framework that offers clinicians clear growth opportunities while maintaining the highest clinical standards.
- Ensure all clinical training is aligned with Joint Commission standards, compliance requirements, and Charlie Health’s multi-state operations.
- Oversee clinical onboarding to ensure new hires are integrated effectively into our culture and treatment model.
- Continuously evaluate and report on the effectiveness of clinical training programs, adjusting strategies to improve clinician performance and client outcomes.
- Act as the clinical L&D partner for key departments, providing guidance on change management and organizational development initiatives.
- Champion Charlie Health’s mission by fostering a culture of continuous learning, collaboration, and clinical innovation.
Charlie Health offers online mental health treatment services specifically designed for young people. Their main product is a virtual Intensive Outpatient Program (IOP) that combines personalized care with peer support to promote long-term healing. Clients can start the program quickly, often within 24 hours, and have flexible scheduling options available throughout the week. The company operates on a business model where clients can pay for services out-of-pocket or through insurance, with an easy verification process for coverage. Charlie Health distinguishes itself from competitors by focusing on the youth demographic and demonstrating effectiveness, as over 90% of clients report improvements in their mental health symptoms, supported by annual outcomes reports and clinical research. The goal of Charlie Health is to provide accessible and effective mental health treatment to young individuals in need.
Company Stage
Seed
Total Funding
$826.8K
Headquarters
Bozeman, Montana
Founded
2020
6 month growth
↑ 31%1 year growth
↑ 60%2 year growth
↑ 158%
Simplify's Take
What believers are saying
- Charlie Health's services have demonstrated significant efficacy, with over 90% of clients seeing improvements in severe mental health symptoms.
- The company's rapid growth and strategic partnerships, such as with Memorial Hermann and Talkspace, indicate strong market validation and potential for further expansion.
- The appointment of experienced leaders like Christine Ko as Chief People Officer suggests a strong focus on organizational growth and employee well-being.
What critics are saying
- The telehealth market is highly competitive, with numerous players like Talkspace and Mantra Health potentially diluting Charlie Health's market share.
- Dependence on insurance coverage for revenue could pose financial risks if reimbursement policies change or if clients face difficulties in verifying coverage.
What makes Charlie Health unique
- Charlie Health's focus on high-acuity mental health care for young people sets it apart in the telehealth market, which often targets a broader demographic.
- Their virtual Intensive Outpatient Program (IOP) offers rapid initiation within 24 hours, providing a level of accessibility and immediacy that is rare in the mental health sector.
- Partnerships with major health systems like Memorial Hermann and inclusion in Talkspace's Behavioral Health Consortium enhance their credibility and expand their reach.
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