The Opportunity 

We are a digital identity company that believes in a future where customers can perform any transaction without friction. We enable banks, fintech, retailers, marketplaces, healthcare systems, and many others to provide more secure and delightful experiences to their customers. Through our flagship suite, Incode Omni, we offer an end-to-end omnichannel identity platform that helps businesses address all their identity needs, from digital onboarding and know-your-customer (KYC) to omnichannel authentication and more. Working as part of a small team, you have the potential to significantly impact the business. You will have direct access to colleagues at all levels of the organization, and you will embrace the opportunity to add value in this role that offers significant breadth and opportunity for development as our company grows. 

Responsibilities:  

• Design, implement and improve learning strategies and programs within Incode. 
• Design a world-class onboarding process  Create training materials. 
• Define and manage training budget. 
• Implement Learning Management System (LMS) 
• Develop mentoring and coaching programs 
• Be a strategic advisor for the leadership team
• Ensure Incoders are learning and developing core skills 
• Work closer with People Partners and leaders in the organization to identify and define the development strategy 
• Define career development strategy and policies 
• Monitoring and managing through people partners performance evaluation system  Identify and implement platforms, practices, and world-class solution for learning and development

Requirements: 

• Proven experience as an L&D Manager, Training Manager, or similar  Current knowledge of effective learning and development methods 
• Familiarity with e-learning platforms and practices 
• Experience in project management and budgeting 
• Proficient in MS Office and Learning Management Systems (LMS) 
• Excellent communication and negotiation skills; sharp business acumen 
• Ability to build rapport with employees and vendors