Nurse Manager

Current Employees:

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Accountabilities (For Non-exempt Employees Include Percent of Effort):

Clinical Management:

Responsible for the management of the daily operation of patient care, compliance with nursing standards, patient satisfaction, and clinical performance improvement. Responsible for patient flow throughout designated clinical areas.  Identifies patient flow barriers both internal and external to the clinical operation and provides and/or implements improvement solutions. Responsible for assuring patient care is delivered in alignment with hospital mission, vision, and nursing department goals and objectives. Responsible for insuring department(s) is adequately staffed and personnel are appropriately trained for their given assignments in order to provide safe, quality care. Responsible for assuring staff compliance with mandatory education, licensure requirements, continuing education, and applicable certifications and professional practice standards. Responsible for the utilization and maintenance of appropriate nursing care plans and assessment standards. Responsible for assuring department(s) is prepared for Joint Commission surveys and inspections from regulatory agencies. Responsible for the collection of data (Ex: chart audits) to ensure performance improvement and optimal customer service standards.  Provides timely reports as requested. Coordinates with superiors and Human Resource department the management of personnel to include recruitment, retention, employee incentive and evaluation, and disciplinary actions. Provides insight on unit operations to nursing leadership to assist in the development of strategic planning and departmental expansion. Assists with the development/revision and review of clinical policies and procedures.

Financial Management:

Assist with capital and operational budget planning and budgetary compliance. Assist with timely and accurate data collection of patient volumes, unit expenses, unit revenue, performance improvement information, patient satisfaction, and other pertinent information that demonstrates the operations of the department(s). Assist with reconciling expense receipts with budget report to ensure accuracy. Provides timely reports, as requested, on all data collected. Maintains appropriate records of employee attendance, tardiness, and non-productive time such as sick and vacation time, administrative leave, and Leave of Absence. Maintains records and systematic management of inventory such as biomedical equipment, capital equipment, supplies, and miscellaneous computer hardware.

Patient and Patient Family Education:

Assures nursing staff assess patient and family educational needs. Assures staff receives adequate education regarding a variety of disease processes, therapies, and new protocols.  Assures nursing staff is knowledgeable in arranging consults with other departments as appropriate to address patient changing needs and/or medical status. Assists the staff to utilize and/or adapt teaching protocols to set goals for the individual patient/family teaching plan.

Staff Competency, Education, and Performance Evaluation:

Assures all staff receives a formal orientation plan and preceptor. Evaluates effectiveness of the general and clinical orientation. Assures completion of competency-based assessment documentation. Systematically and continuously evaluates staff learning needs utilizing competency-based criteria. Assures all staff meets mandatory continuing education requirements, and yearly hospital-based competencies. Formally evaluates each staff member yearly.  Maintains documentation of job performance, personnel actions, and additional professional contributions to the unit and/or organization. Assures cross-training to other departments / locations is documented and accurate. Maintains educational documentation requirements of the hospital. Provides ongoing coaching to all staff with the goal of improving critical thinking and technical skills.

Performance Improvement:

Assists in the development and implementation of performance improvement programs in compliance with JCAHO standards and other regulatory agencies. Collects data to evaluate patient flow and trends. Through data collections, identifies changing needs for internal processes, and implements change accordingly. Collaborates with leadership for processes flow issues external to the department(s). Identifies opportunities for improved department efficiency, patient flow, and customer service. Investigates clinical and practice variances and conducts follow-up action plans as appropriate.

Committee Participation:

Functions as an active, competent member of the facility’s Emergency Response Team, Performance Improvement team and Nursing Shared Governance Counsels. Demonstrates knowledge of the Quality Assurance/Performance Improvement program for the designated unit. Coordinates unit PI program and submits reports in a timely manner. Participates in shared governance and appropriate practice counsels.

Communication/Patient Satisfaction:

Leads by example to provide service excellence by communicating in a cooperative, positive and professional manner. Displays courtesy toward customers by application and role modeling of AIDET. Meets customers’ expectations by listening, seeking solutions to potential and actual problems, and demonstrating sensitivity and awareness of others. Follows through to ensure that established expectations are satisfied; keep customers informed of progress.  Works effectively and cooperatively in groups/teams to ensure quality patient care.

Professional Accountability:

Maintains confidentiality of all clinical, financial, employee, information ensuring compliance with HIPAA regulations Attends assigned meetings and demonstrates active participation. Acts as role model and maintains professional demeanor at all times. Develops and maintains clinical competency. Demonstrates professional independence in the practice of nursing. Consults internal experts when appropriate. Maintains documentation of continuing education requirements. Attends all mandatory in-services as directed Participates in professional organizations Seeks/accepts training to learn new skills and maintain current competencies. Maintains and completes Personnel Development Record as per policy. Maintains professional certifications/licensure in active status. Practices within the guidelines as set forth by the Florida Board of Nursing and ensures the same of employees Meets patients’ expectations by treating them with respect and dignity.  Follows through to ensure that established expectations are satisfied; keeps customers informed of progress. Works effectively and cooperatively in groups/teams to ensure the delivery of efficient and effective patient care.  Communicates effectively with administrators, directors, managers, physicians and other members of the interdisciplinary team. Demonstrates dependability/reliability by promptly reporting to work when scheduled. Consults internal experts when appropriate. Maintains documentation of the continuing education requirements. Maintains CPR/PALS and ACLS provider card. Attends all mandatory in-services as directed Participates in professional organization. Seeks/accepts training to learn new skills and maintain current competencies. Maintains and completes Personnel Development Record as per policy. Maintains professional certifications/licensure in active status. Demonstrates dependability/reliability by promptly reporting to work when scheduled. Assists other team members as appropriate. Other duties as assigned by the Department Director.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Supervision Received:

Reports Directly to the Director of Nursing for Radiology

Supervision Exercised:

Supervise Radiology Nursing staff.

Minimum Qualifications (Essential Requirements):

Requires current/valid Florida nursing license, CPR Provider card. PALS and ACLS preferred must be obtained within 3 months of hire. Moderate Sedation and IV certifications preferred. Accredited school of nursing. Minimum RN with Baccalaureate Degree, BSN required. Three years recent experience in Procedure setting, Radiology, Critical Care, or Emergency area. Radiology Nurse Certification to be completed within one year of hire date. Previous management experience or leadership position in nursing field. Experience in an academic center or large complex facility.  Strong interpersonal communication skills.  Proven track record of building relationships with physicians, direct reports and key staff members throughout the hospital Excellent English verbal/written skills are necessary.  Moderate to advance computer literacy and skills

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H16