Full-Time

Membership Specialist

Rosetta Stone

Updated on 5/6/2025

IXL Learning

IXL Learning

5,001-10,000 employees

Interactive learning platform for students

No salary listed

Entry, Junior

Raleigh, NC, USA

Option to work from home one day per week.

Category
Customer Experience & Support
Customer Experience
Customer Support
Required Skills
Sales
Salesforce
Customer Service
Connection
Connection
Connection
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Requirements
  • Bachelor’s degree required
  • Experience in customer service, front office or receptionist, or sales roles, using a phone system and/or email
  • Excellent verbal and written communication skills
  • Self-motivated, detail-oriented and exceptionally organized
  • Exceptional critical thinking, research, and problem-solving skills
Responsibilities
  • Provide exceptional service and support to prospective customers
  • Perform tasks related to sales support such as answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce
  • Effectively communicate key product features and benefits to customers via phone and email
  • Process customer credit card payments
  • Initiate customer transfers to technical or customer support staff
  • Complete related projects successfully and promptly

IXL Learning is an interactive platform that focuses on making education engaging for students from kindergarten to high school. It provides personalized practice in math and English, featuring over 1,000 skills that align with the Indian national curriculum. The platform caters to individual students, parents, and educational institutions, aiming to improve student performance through adaptive learning and real-time analytics. IXL operates on a subscription-based model, generating revenue from both individual and institutional subscriptions. Users can track student progress with detailed analytics that help identify areas needing improvement and customize learning experiences accordingly. To enhance motivation, IXL includes gamification elements like virtual treasure hunts and awards, making the learning process enjoyable.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

$510M

Headquarters

San Mateo, California

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • IXL's expansion into 80+ languages meets the demand for multilingual educational resources.
  • The platform's real-time analytics improve personalized learning experiences and student outcomes.
  • IXL's adaptive learning capabilities align with the trend of AI integration in education.

What critics are saying

  • AI-driven platforms like Unbound Academy could disrupt IXL's market position.
  • Rosetta Stone's partnerships may pose a competitive threat to IXL's language offerings.
  • AI teaching assistants could reduce demand for IXL's traditional learning platform.

What makes IXL Learning unique

  • IXL offers personalized learning aligned with the Indian national curriculum.
  • The platform supports over 80 languages, enhancing accessibility for non-English speakers.
  • IXL integrates gamification to boost student engagement and motivation.

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Benefits

100% paid medical, dental, and vision

Matching 401K retirement plan

Flexible paid time off and sick days

Company News

PR Newswire
Apr 30th, 2025
Ixl Launches Takeoff By Ixl, California Edition--A Personalized Core Math Curriculum Built For A New Era

When students learn math, they should experience something different: engaging, personalized instruction that allows everyone to excel, both in school and beyond. The new Mathematics Framework for California Public Schools (MFCPS) lays out an ambitious roadmap toward that goal. Today, IXL Learning introduces the vehicle that will take students there: Takeoff by IXL, California Edition.Reach every studentAs the first and only fully integrated digital core program, Takeoff blends instruction, differentiation tools, assessments and real-time insights into one seamless experience.Daily lessons include readiness skills, targeted recommendations and practice activities that help teachers deliver instruction at the right level for every student. These built-in supports make it easier to create equitable learning opportunities while keeping the whole class moving forward together. Takeoff doesn't stop there: It also empowers teachers during instruction with "Tips for support" and "Ideas for extension," which offer specific strategies to assist students and challenge those ready to advance.Mid-unit check-ins and end-of-unit tests assess what students have learned, but what happens next is where Takeoff stands out. Personalization Days, embedded into the curriculum the day after each test, turn assessment data into action

PR Newswire
Apr 23rd, 2025
What Does That Word Mean? Ask The Winners Of The 12Th Vocabulary Bowl.

More than 380,000 learners worldwide raced to expand their vocabularies and earn top spots in their divisions, states and regions. SAN MATEO, Calif., April 23, 2025 /PRNewswire/ -- Lament, assonance, terra cotta. These are just a few of the 4.6 million words learners mastered in Vocabulary.com's Spring 2025 Vocabulary Bowl, the world's largest academic contest. But it's not just about racking up points—it's about the thrill of competition, the satisfaction of real progress and the reading and writing skills that last long after the season ends. This spring, more than 380,000 learners and 30,000 teachers from 109 countries joined the action, proving that words have the power to connect and inspire. A global showdown: Only 5% of schools earned titles—meaning this season's winners are in a word class of their own

PR Newswire
Mar 11th, 2025
Can Your Fourth Grader Read This? Colorado Is Making Sure They Can With Ixl.

IXL's approval as a K-3 supplemental reading program means that schools can use state funds to invest in the proven literacy solutionDENVER, March 11, 2025 /PRNewswire/ -- Colorado just took another step toward making reading a reality for more young learners. The Colorado Department of Education (CDE) has approved IXL as a supplemental K-3 reading program, giving eligible districts access to state funding to purchase IXL Language Arts. Already used by 160,000 Colorado students, IXL's engaging, research-backed platform boosts essential reading skills."Reading opens doors for students, and Colorado is making it a priority to give every child that opportunity," said Paul Mishkin, CEO of IXL Learning. "We're proud to support Colorado schools with a program that meets learners where they are and helps them grow into confident readers."Unlocking literacy, unlocking opportunityReading isn't just a skill—it's the foundation for future success. That's why Colorado has spent over a decade prioritizing early literacy through the READ Act , which ensures that schools provide evidence-based instruction so students can read with ease. With IXL, districts now have a powerful new tool to improve every learner's reading abilities.Building strong readers from the ground upIXL helps students build foundational reading skills step by step : Learners start by recognizing rhymes and syllables, then move on to blending sounds, mastering phonics and strengthening comprehension

PR Newswire
Mar 3rd, 2025
Ixl Speaks Your Language: Skills Now Available In 80+ Languages

IXL is now available in more than 80 languages, including Spanish, Chinese, Arabic, Haitian Creole, Malayalam, Ukrainian and Vietnamese. Through these translations, IXL allows students to concentrate on mastering essential academic material, even if they are still building their English language abilities, and gives teachers a tool to personalize ELL instruction more effectively. "In a typical U.S. classroom, about one in 10 students is still learning English. We believe every one of them deserves the chance to reach their full potential," said Paul Mishkin, CEO of IXL Learning. "By offering translations in over 80 languages, we are making learning materials more accessible, so that each student can develop the skills needed to advance both in and out of the classroom."

PR Newswire
Feb 11th, 2025
Honor Roll: Ixl Celebrates Top Tier Teachers With Annual Elite 100

IXL's Elite 100 recognizes educators who go above and beyond to empower their students to succeedSAN MATEO, Calif., Feb. 11, 2025 /PRNewswire/ -- IXL announced its 11th annual Elite 100 list, which celebrates passionate and innovative teachers who helped students thrive in the classroom by personalizing learning.IXL selected the list of 100 educators from more than 1 million teachers worldwide who used the platform in their classrooms, based on usage during the 2023-2024 academic year. This year's winners span 28 U.S. states, the United Kingdom, Egypt, Thailand and China. Among them, 72 are first-time Elite 100 honorees, one made the list for the eighth time and another was recognized for the seventh consecutive year."Elite 100 teachers are on the front lines of closing learning gaps and inspiring students to reach their full potential. Now, more than ever, their dedication and expertise are shaping the future