Full-Time
Posted on 5/9/2026
No salary listed
London, UK
In Person
Flexible working arrangements; London-based role.
Company Size
501-1,000
Company Stage
Acquired
Total Funding
$474M
Headquarters
United Kingdom
Founded
1922
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Health Insurance
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Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Remote Work Options
Flexible Work Hours
Hybrid Work Options
Paid Vacation
Paid Holidays
Paid Sick Leave
Unlimited Paid Time Off
Family Planning Benefits
Fertility Treatment Support
Wellness Program
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Professional Development Budget
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Tuition Reimbursement
Professional Certification Support
Mentorship Program
Stock Options
Company Equity
Phone/Internet Stipend
Home Office Stipend
Parental Leave
Adoption Assistance
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Car Allowance
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Employee Referral Bonus
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Legal Services
Employee Discounts
Company Social Events
Chaucer and Ceto launch insurance product based on real-time vessel data. Chaucer and Ceto have jointly launched a new insurance product that will integrate real-time vessel data into maritime insurance underwriting to support dynamic risk evaluation. The marine Managing General Agent (MGA) offering will authorise technology start-up Ceto to bind marine hull risks on behalf of the Lloyd's syndicate of Chaucer. Additional capacity will be provided by insurer Tokio Marine Kiln (TMK), a member of the Tokio Marine Group. The MGA is underpinned by Ceto's Watchkeeper platform, which provides continuous machinery monitoring and predictive performance insights. The insurance product will utilise high-frequency vessel machinery and performance data to inform underwriting decisions, moving away from a reliance on static parameters like vessel age and aligning insurance capacity more closely with demonstrated maintenance and performance standards. The partners note that they will focus on vessels capable of producing onboard machinery sensor data to support this process. "Marine insurance has historically relied on static information and historic loss data, despite vessels generating vast amounts of operational data every day," said Tony Hildrew, Chief Executive Officer and Founder of Ceto. "Working alongside Chaucer and Tokio Marine Kiln allows us to apply this capability within a disciplined, established market framework." Rob is Chief Network Officer and one of the founders of Smart Maritime Network. He also serves as Chairman of the Smart Maritime Council. Rob has worked in the maritime technology sector since 2005, managing editorial for a range of leading publications in the transport and logistics sector. Get in touch by email by clicking here, or on LinkedIn by clicking here. Further reading. Software, AI and Big Data January 15, 2021 Software, AI and Big Data November 18, 2025 Software, AI and Big Data October 2, 2023
Chaucer and Ceto join forces at Lloyd's. Marine insurance is taking a significant step toward data-driven underwriting with the launch of a new Lloyd's-backed managing general agent (MGA) by Chaucer and maritime technology firm Ceto, replacing decades of reliance on static historical data with live vessel machinery and performance intelligence. The MGA will operate as a Lloyd's Coverholder, with underwriting capacity provided by Chaucer's Lloyd's syndicate and Tokio Marine Kiln. At its core is Ceto's Watchkeeper platform, which continuously monitors onboard machinery and operational performance data, feeds high-frequency real-time signals directly into underwriting decisions rather than relying primarily on historic loss runs and periodic surveys. We're moving underwriting closer to the actual condition of the vessel, not just its history on paper The venture builds on an earlier delegated underwriting pilot conducted under Howden Ventures and DUAL, now converted into a fully authorised MGA structure. With the global commercial fleet averaging more than 22 years in age, vessel age has become an increasingly unreliable proxy for actual risk, the backers of the new venture argue. Two ships of the same vintage can carry vastly different risk profiles depending on maintenance discipline, operational patterns and machinery condition - distinctions that traditional underwriting methods struggle to capture. Tony Hildrew, CEO of Ceto, said the launch represents a structural shift in how marine risk is assessed. "We're moving underwriting closer to the actual condition of the vessel, not just its history on paper." Marine hull insurance has long been criticised for pricing that inadequately differentiates between well-maintained and poorly-maintained vessels. If real-time operational data can systematically close that gap, the implications extend beyond pricing - touching loss prevention, claims frequency and ultimately the incentive structures that shape how owners maintain their fleets.
Chaucer and Armilla AI have launched Vanguard AI, a coordinated insurance structure designed to address cyber, technology and AI liability within a single framework. The solution combines Chaucer's primary cyber and technology errors and omissions coverage with Armilla's standalone AI liability insurance. The structure uses predefined allocation rules to clarify coverage when losses span cyber incidents, technology failures and AI system behaviour. AI-specific liability is separated into its own policy layer, with dedicated aggregate limits of $25 million or more per organisation, preventing AI-driven losses from eroding traditional cyber capacity. The product addresses emerging risks from AI systems in customer-facing and decision-making roles, including hallucinations, model drift and automated decision failures. It represents a shift from treating AI as an implicit cyber risk to explicit, dedicated coverage.
David Smith appointed as Chaucer Group's new Head of Claims. Chaucer Group, a specialty re/insurance group, has announced the appointment of David Smith as Group Head of Claims, subject to regulatory approval. Smith will assume the role on 1 January 2026, following the retirement of Tony Gates, who will step down after 35 years with the company. He has also completed 35 years at Chaucer, during which he has held a range of roles across underwriting and claims. His previous positions include Claims Adjuster, Deputy Claims Manager, and, since 2016, Head of First Party Claims. With extensive experience in claims management and a long-standing understanding of Chaucer's operations, Smith will oversee the continued management and development of the group's claims function. Richard Milner, CEO, commented: "I would like to extend my sincere thanks to Tony for his outstanding contributions over many years. He has been an exceptional leader of our multi-award-winning claims team and has played a pivotal role in their continued success. Thanks to his talent for mentoring, we are able to achieve such a seamless leadership transition, and I am confident that David is the ideal person to carry forward our commitment to delivering excellent claims services to our clients." Gates said: "It is never easy to bid farewell, but now feels like the right time. I have thoroughly enjoyed my time career at Chaucer, and it has been a real privilege to enjoy great success with this team. Having worked closely with him for some time, I know David is the right person to assume my role, and I wish him and Chaucer, the best for the future." Smith added: "It has been a joy to know and work with Tony for such a long time and I would like to add my thank you from everyone at Chaucer for all he has contributed. The claims team is in an excellent place thanks to his guidance, and I know we will build on these achievements in 2026 in continuing to provide excellent service to Chaucer's clients."
Chaucer appoints Jordan Ray as Head of Renewable Energy and Energy Transition.