Overview

• The Business Analyst will support the development and delivery of technical projects that improve the use of public health data to inform decision making. This role is aligned to the Workforce Acceleration Initiative (WAI). WAI is a federally funded CDC Foundation program with the goal of helping the nation’s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements. Working within Austin Public Health’s Information Technology team the Business Analyst will collaborate across technical and non-technical teams to gather requirements, assure that requirements are correctly understood by developers, assure user training and change management, and facilitate alignment towards the planning and implementation of a public health data systems project. The Business Analyst will be hired by the CDC Foundation and assigned to the Austin Public Health’s Information Technology team. This position is eligible for a fully remote work arrangement for U.S. based candidates.

Responsibilities

• Interview staff members to gather information on health-related data, processes, and urgent needs.
• Create logical models and data dictionaries for each data set collected or created.
• Develop metadata records and process flowcharts.
• Identify major pain points with data quality and processes, providing a baseline of hours per week/month spent on each issue.
• Analyze and prepare findings for the team, focusing on areas needing immediate attention, quality improvements, standardization efforts, process automation, and pain relief.
• Collaborate with data architects to design the enterprise data model, transformations, and views for target data.
• Work with security analysts to design role-based access controls.
• Partner with developers, internal business analysts, and the data team to devise and prioritize process automation strategies and measures for the best return on investment.
• Develop a mitigation plan addressing the most urgent data quality and literacy discoveries.
• Create a roadmap to implement targeted data collection standards.
• Present the collected knowledge to staff for strategic planning.  

Qualifications

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field or commensurate work experience required. Advanced degree is a plus.
• Minimum of 5 years of related experience as a business analyst, project, or implementation manager.
• Experience facilitating meetings and gathering information.
• Proven experience collaborating with multi-disciplinary teams to translate user and technical requirements, leading through smooth and continuous delivery.
• Knowledge and experience with project management methodologies, principles, and processes.
• Proficiency with using data to make decisions and gathering data insights to improve outcomes.
• Demonstrated ability to develop and maintain productive working relationships with internal and external partners, promoting collaboration among differing viewpoints.
• Strong understanding of technical concepts and legacy systems.
• Excellent communication skills to articulate problems and resolve solutions with technical and non-technical teams.
• Outstanding interpersonal and teamwork skills, enabling the development of productive working relationships with colleagues and partners.
• Experience working in a virtual environment with remote partners and teams.
• Proficiency in Microsoft Office.