ICMS Case Manager @ PATH

Customer Experience & Support (1)

WHY WORK FOR US?
We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.

JR 5269
ICMS Case Manager
Los Angeles, CA 90004
Salary: $23.24 to $28.28 per hour
Pay Frequency: 24 Pay Periods Per Year
Full Time
Non-Exempt
Driving Required
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our ICMS Team as the Case Manager for our Pathway Home Project, working out of our main office in DTLA.

ABOUT PATH
Since its foundation in 1984, PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT THE ICMS PROGRAM
PATH’s Intensive Case Management Services (ICMS) Program provides services to individuals experiencing homelessness with chronic medical conditions and co-occurring disorders and who are high utilizers or the Department of Health Services (DHS) hospital and outpatient system.

WHAT IS A CASE MANAGER?
As part of the ICMS team, the Case Manager provides field-based, direct client services to program participants. Responsibilities of the Case Manager include:

Providing case management services including independent living skills, housing stabilization, money management, community integration, employment linkage, benefits establishment, community integration, and linkage to community providers for substance use, primary and mental health care
Collaborating with clients to develop individualized treatment plans that address short- and long-term goals
Providing on-going case management support to assess plan progress and ensure goals are met or adjusted as necessary
Providing strengths-based case management and service coordination designed to assist clients in obtaining and maintaining stable housing
Maintain documentation standards as set forth by the program contract and PATH policies

WHAT YOU BRING
We’re looking for candidates that:

Maintain and execute confidential information according to HIPAA standards
Demonstrate knowledge of or experience with evidence-based case management techniques including critical time intervention, trauma informed care, harm reduction strategies, crisis intervention techniques and motivational interviewing
Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
Work just as well independently as they do on a team
Exercise mature judgement, and are highly motivated, self-starting and proactive
Are excellent at communicating, whether in writing or verbally
Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment

PREFERRED QUALIFICATIONS

The following education and professional experience is preferred:

Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable
populations or a related field.

MINIMUM QUALIFICATIONS

All levels of education and experience are welcome

MANDATORY REQUIREMENTS
For this role the Case Manager must:

Be able and willing to work flexible hours which may include evenings or weekends
Have employment eligibility verification
Have or be able and willing to obtain CPR/First Aid training
Provide proof of full COVID-19 vaccination
Successfully complete the following as a condition of hire:
- Tuberculosis Test
- Background Screening
- Drug Test

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

Have reliable transportation
A valid driver’s license
Proof of insurance and ownership for personal vehicles used during work duties
The ability to qualify for PATH's insurance coverage

EMPLOYMENT ELIGIBILITY
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

CALIFORNIA-BASED WORK EXPECTATIONS
We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.

WHAT WE OFFER
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

READY TO MAKE A DIFFERENCE THROUGH ACTION?
If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.

ICMS Case Manager

Pathway Home Project, Jr

PATH

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