Please note that visa sponsorship is not available for this position.
Your Opportunity
Are you passionate about identifying customer problems and innovating to build technology that solves them at scale while simplifying the lives of everyday software engineers?
Errors Inbox helps our users prioritize the most important errors every day. With it, they can focus on delivering a great customer experience rather than trying to figure out what issues are affecting their users the most, find contextual information about the error right at their fingertips, and work on resolution all without leaving New Relic. Since we launched in May, it’s been our fastest growing product, used by tens of thousands of users monthly and thousands every day!
We need a curious, enterprising Associate Product Manager to help build on our success and help build out our next chapter!
You’ll be in a group responsible for crafting our product strategy and vision, engaging directly with customers, working with engineering and designers to create solutions, and scaling the business in partnership with Marketing, Sales, and Customer Success teams.
Opportunity to work from a remote office may be available depending on applicant location.
What Youll Do
- Work with peers and leadership to help create our strategy informed by customer and market insights, competition, technical capability, and internal programs/assets.
- In collaboration with engineering, define a detailed product roadmap for your initiatives.
- Own the full product lifecycle for key product development from requirements definition, to delivery, to end of life for key features.
- Establish business metrics and key customer/market research questions and work with research to collect key customer insights to decide on optimization or new product development. Maintain an active view of key competitors and their anticipated next moves. Deeply engage other parts of the team in this process.
Your Qualifications
Must-have:
- Software technical product management, software engineering, or an equivalent educational or career background
- Demonstrate experience in software development including planning and delivery
- Basic understanding of how modern technology systems communicate and are designed
- Strong social skills, including the ability to seek consensus, lead via influence, perseverance and determination.
- Strong communication skills
- Excellent analytical/problem-solving skills, including data analysis.
Nice-to-have:
- BA/BS in Computer Science or equivalent education and experience
- Background in SaaS and cloud-based software.
Please note that visa sponsorship is not available for this position.
We’re looking for bold and passionate people to be a part of our mission to create more perfect software. We’d love to have you apply, even if you don’t feel you meet every single requirement. What’s most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.
We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.
Read more about Flex First and New Relics vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.
About Us
New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of whats happening in todays complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That’s why the worlds best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. Its the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.
Founded in 2008, were a global company passionate about building a culture where all employees feel a deep sense of belonging, where every Relic can bring their whole self to work and feel supported and empowered to thrive. Were consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.
Our Hiring Process
New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.
Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy
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