Full-Time

Customer Success Engineer

API, Enterprise

Posted on 7/22/2025

Perplexity AI

Perplexity AI

1,001-5,000 employees

Advanced answer engine delivering source-backed replies

Compensation Overview

$130k - $180k/yr

+ Equity

San Francisco, CA, USA + 1 more

More locations: New York, NY, USA

In Person

Category
Sales & Account Management
Sales & Solution Engineering (1)
Requirements
  • 5+ years of experience in technical support engineering or software engineering roles, with a focus on application development.
  • Bachelor’s degree in Computer Science or a related field.
  • Proven ability to identify technical pain points in both our solutions and our customers’ implementations.
Responsibilities
  • Serve as the dedicated technical resource and advocate for our most important API and product customers, providing in-depth troubleshooting assistance and educating them on optimal use of our platforms.
  • Become one of the foremost technical and troubleshooting experts for our API and product offerings at Perplexity AI.
  • Partner with the Enterprise, Mobile, and API teams to resolve issues, engaging leaders internally or with customers and coordinating resources across multiple teams as needed.
  • Translate learnings from customer issues into scalable solutions, working with Engineering and Go-To-Market teams to implement improvements.
  • Build strong relationships with customer leaders and operators to ensure the success of their applications.
Desired Qualifications
  • Strong track record of building relationships with customers and cross-functional teams to drive performance improvements.
  • Humble attitude, eagerness to help others, and willingness to acquire new knowledge to support team and customer success.
  • Ability to operate with high efficiency, adeptly switch between contexts, work on multiple projects simultaneously, and prioritize effectively.
  • Experience building prototypes or applications using AI-powered APIs, with a deep understanding of the AI and search technology landscape.
  • Preference for short, deep-dive projects that involve chasing down problems and understanding diverse use cases.

Perplexity AI provides an answer engine that delivers precise, reliable responses to user questions by using up-to-date sources. It serves individuals who want quick answers and businesses that need detailed information, drawing on current data and source links to back its results. The product works by retrieving information from reputable sources, compiling concise answers, and presenting citations to ensure trustworthiness. It differentiates itself from competitors by prioritizing current, source-backed information and offering access that spans personal and enterprise use, potentially supported by subscriptions, advertising, and partnerships. The company's goal is to be a dependable tool for immediate, accurate information across a wide range of queries.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$1.7B

Headquarters

San Francisco, California

Founded

2022

Simplify Jobs

Simplify's Take

What believers are saying

  • ARR surged from $200M in February 2026 to $500M driven by Perplexity Computer agents.
  • Finance Search API launched May 6, 2026, tops FinSearchComp T1 benchmarks for agents.
  • Daloopa integration April 30, 2026, embeds audit-ready data for 5,500+ companies.

What critics are saying

  • Snap terminates $400M integration deal in Q1 2026, slashing consumer growth channels.
  • OpenAI and Anthropic agents outpace Perplexity Computer, stealing enterprise budgets.
  • $20B valuation at 100x revenue multiple collapses from investor fatigue in 12 months.

What makes Perplexity AI unique

  • Perplexity synthesizes real-time web data into cited conversational answers using Sonar on Llama.
  • Perplexity Pro integrates multiple LLMs like GPT-4 Omni and Claude 3.5 for deep analysis.
  • Enterprise Pro delivers SOC 2 compliance and API access for secure team workflows.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Company Equity

Company News

Bloomberg L.P.
Apr 15th, 2026
Perplexity CBO discusses growth and new Perplexity Computer product at HSBC summit

Dmitry Shevelenko, chief business officer at Perplexity, discussed the company's growth and new product launch at the HSBC Global Investment Summit in Hong Kong. Shevelenko spoke about Perplexity Computer, the company's latest offering aimed at enhancing search functions through AI technology for customers. The executive provided insights exclusively to Bloomberg's "The Asia Trade" programme. Perplexity continues to expand its AI-powered search capabilities as competition intensifies in the artificial intelligence sector.

Tech in Asia
Apr 14th, 2026
Perplexity revenue hits $500M as autonomous agents drive growth beyond AI search

Perplexity's annual recurring revenue has reached $500 million, CEO Aravind Srinivas announced, as the AI search startup expands into autonomous agents. The company is targeting double revenue growth in 2026 whilst maintaining its small team size. The revenue surge follows the launch of Perplexity's "Computer" product, an autonomous agent designed to handle multi-step business tasks with minimal human input. The tool reportedly replaces marketing software stacks worth an estimated $225,000 annually by automating ad optimisations on Meta and Google. The shift towards business automation has attracted investor support, with Perplexity recently securing funding at a $9 billion valuation, up from $3 billion five months earlier. The company's agent-based approach employs usage-based pricing tied to tasks completed rather than traditional per-user software-as-a-service models.

CRYPTOMERIA LABS PTE. LTD.
Apr 10th, 2026
Perplexity launches Plaid integration, transforming its AI 'Computer' agent into A personal finance hub.

Perplexity launches Plaid integration, transforming its AI 'Computer' agent into A personal finance hub. Published: April 10, 2026 at 9:27 am Updated: April 10, 2026 at 9:27 am Edited and fact-checked: April 10, 2026 at 9:27 am Perplexity rolls out Plaid integration enabling users to connect bank accounts, credit cards, and loans to its Computer agent, expanding into a full personal finance hub. Perplexity, a company developing an artificial intelligence-powered answer engine, has introduced a new integration with financial data network Plaid, expanding its platform into a broader personal finance solution. The update allows users to connect bank accounts, credit cards, and loans directly to the company's AI agent, known as Computer, effectively turning the service into a centralized financial management hub. The integration builds on an earlier feature that enabled users to link brokerage accounts. Through Plaid, which connects to thousands of financial institutions, users can now consolidate a wider range of financial data into a single interface. This includes accounts from major providers such as Robinhood, Fidelity, and JPMorgan Chase, among others. According to the company, financial use cases already represent a significant portion of activity on the platform. Perplexity stated that more than 75 percent of its users engage with financial queries on a monthly basis, with adoption spanning retail investors, institutional firms, and several large technology companies. Once accounts are connected, the AI system can analyze spending behavior, track liabilities, and calculate overall net worth across multiple accounts. Unlike traditional finance applications that rely on fixed dashboards, the platform enables users to interact through open-ended queries, generating tailored insights and tools on demand. These include budget trackers, debt repayment plans, retirement projections, and cash flow forecasts, all dynamically updated using real-time data. Unified financial data integration and expansion into ai-driven personal finance services. The company positions the integration as a way to address fragmentation in personal finance management. Many users rely on multiple applications to monitor different aspects of their finances, often requiring separate logins and interfaces. By consolidating data into a single environment, Perplexity aims to provide a more unified and flexible alternative. Plaid's infrastructure provides read-only access to financial data, and the company states that sensitive information is not stored on Perplexity's servers. The integration combines this permissioned data with external financial sources, including market data providers and regulatory filings, to support analysis. The feature is currently available to users in the United States and Canada on desktop, with plans to expand to mobile platforms and additional regions. While basic portfolio tracking is accessible to standard users, more advanced analytical capabilities powered by the Computer agent are limited to paid subscription tiers. The move signals a broader shift in Perplexity's strategy, extending beyond search and information retrieval into financial services. By combining AI-driven analysis with direct access to personal financial data, the company is positioning itself in competition with established financial management and tax software platforms. Disclaimer. In line with the Trust Project guidelines, please note that the information provided on this page is not intended to be and should not be interpreted as legal, tax, investment, financial, or any other form of advice. It is important to only invest what you can afford to lose and to seek independent financial advice if you have any doubts. For further information, Mpost Media Group suggest referring to the terms and conditions as well as the help and support pages provided by the issuer or advertiser. MetaversePost is committed to accurate, unbiased reporting, but market conditions are subject to change without notice. Alisa, a dedicated journalist at the MPost, specializes in crypto, AI, investments, and the expansive realm of Web3. With a keen eye for emerging trends and technologies, she delivers comprehensive coverage to inform and engage readers in the ever-evolving landscape of digital finance. Alisa Davidson Hot Stories by Alisa Davidson April 10, 2026 by Alisa Davidson April 10, 2026 by Alisa Davidson April 10, 2026 by Alisa Davidson April 10, 2026 by Alisa Davidson April 10, 2026 by Alisa Davidson April 10, 2026 by Alisa Davidson April 10, 2026 by Alisa Davidson April 10, 2026

GadgetBond
Apr 9th, 2026
Perplexity and Plaid unite to bring all your money data into one smart view.

Perplexity and Plaid unite to bring all your money data into one smart view. By connecting banking, cards, loans, and brokerage accounts through Plaid, Perplexity turns scattered balances into one live, AI-ready financial snapshot. - Editor-in-Chief Apr 9, 2026, 12:47 PM EDT Perplexity has quietly become one of those tools people lean on when money questions get complicated - the kind you can't solve with a simple spreadsheet or a quick Google search. And now, by teaming up with Plaid, it's turning into something closer to a unified financial command center than just an AI answer engine. At a high level, this partnership means you can securely connect your bank accounts, credit cards, loans, and investment accounts to Perplexity through Plaid, and then actually talk to your money in plain language - "What did I spend on eating out last month?" or "Am I on track for retirement?" - instead of hopping between five different apps. Behind the scenes, Plaid is doing what it already does for thousands of other finance apps: acting as the secure pipe between your financial institutions and the tool you actually use day-to-day. Plaid maintains integrations with 12,000+ financial institutions globally and has been used by more than half of Americans with a bank account, powering connections for apps like Venmo, Robinhood, SoFi, and Chime. That same infrastructure now sits underneath Perplexity's finance experience. What's different here is how that data is used. Once your accounts are connected, Perplexity Computer - the platform's more advanced "build-anything" AI - can analyze your real transactions and balances to generate custom dashboards, trackers, models, and even full financial mini-apps tailored to you. Instead of a one-size-fits-all budgeting app, you effectively get a finance stack that morphs around your own questions and habits. Crucially, the integration is read-only: Plaid shares data you've explicitly permissioned, but Perplexity doesn't move money or initiate transactions, and the user data stays isolated from Perplexity's core servers. That's in line with Plaid's broader permissioned data model, where consumers can see which apps they've connected, what data was shared, and revoke access at any time via Plaid's own Permissions Manager and consumer controls. So what does this actually look like in practice? For many users, it starts with consolidating the mess. The average person is juggling nearly three separate finance apps just to track budgeting and investing, which means different logins, different dashboards, and never quite a complete picture. With Plaid wired into Perplexity, you can pull: * Credit cards, to break down spending by category and merchant with full transaction detail. * Mortgages, auto loans, and student loans, to monitor balances, payment history, and payoff progress. * Checking, savings, and investment accounts, to finally see an up-to-date, combined net worth in one place. From there, the interesting part kicks in: you're not locked into fixed widgets or canned charts. You can ask the AI to build what you wish your bank app would give you, for example: * A net worth calculator and dashboard that pulls in your checking, brokerage, and loan accounts and updates daily without you lifting a finger. * A custom budget tracker that uses your actual transaction history and the categories you care about - rent, groceries, dining, entertainment - instead of generic "shopping" buckets. * A debt payoff planner that models different strategies (snowball vs. avalanche) across your credit cards and loans, using real balances, interest rates, and minimum payments. * A retirement readiness dashboard that looks at your brokerage and 401(k) holdings, age, and monthly contributions to estimate whether you're on pace for your target nest egg. * A cash flow forecast that projects your balance week by week using income, upcoming bills, and spending patterns, flagging when your checking account might dip below a comfort threshold. These aren't just static exports. Tools built with Perplexity Computer can run in the background, refreshing themselves as new data comes in via Plaid, effectively acting as always-on financial monitors. It's the kind of advisor-like intelligence that used to be reserved for people with human wealth managers, but delivered through a conversational interface. On the data quality side, Perplexity layers Plaid's real-time, permissioned account feeds with institutional-grade market data - think FactSet, Nasdaq, S&P Global, Coinbase, SEC filings, and similar sources. That means if you ask about your equity exposure, sector concentration, or how a specific ETF in your portfolio is constructed, the answer is grounded not just in your balances but in professional research datasets. Every figure comes with inline citations you can hover over and click through to the original documents, which is very much in line with Perplexity's broader mission of transparent, sourced answers. From Plaid's perspective, this is almost a case study in what "intelligent finance" is supposed to look like: user-permissioned data feeding an AI that can synthesize holdings, transactions, and securities data into something you can reason about in a single conversation. The company has been pushing this idea of open finance - standardized, API-driven access to financial data across institutions - and the Perplexity integration slots neatly into that vision. Of course, any time personal financial data and AI appear in the same sentence, security and privacy questions follow. Plaid's entire pitch is that it's built around secure, permissioned access: it uses modern authentication, minimizes data sharing to what's actually needed, and offers clear visibility to both consumers and financial institutions about where data is flowing. Users can review and revoke app access via Plaid's consumer portal, while banks can monitor and manage Plaid-powered connections via dashboards and APIs. That framework carries over unchanged into this partnership; Perplexity is essentially plugging into a safety stack that already underpins a significant chunk of the fintech ecosystem. Rollout-wise, the integration is live on desktop for signed-in users in the US and Canada, with mobile and more countries on the roadmap. Standard Perplexity users can connect portfolios, see an overview on the Portfolio page, and ask financial questions, while the more advanced Computer-powered workflows - the heavy-duty dashboards and custom apps - are reserved for Pro and Max subscribers. Looking forward, Perplexity says it plans to add crypto wallets, real estate, and other asset classes to this unified view, which would push it closer to a true full-balance-sheet assistant rather than just an investment overlay. Combined with Plaid's own roadmap around AI, fraud defenses, and broader open finance infrastructure, the trajectory is clear: more data, more context, and more personalization in how people understand their money. For everyday users, the appeal is pretty straightforward. Instead of treating financial data as something that lives in static statements and siloed apps, this partnership turns it into a live context for an AI that can actually reason about your situation. Your accounts become not just numbers on a screen, but the raw material for ongoing, conversational guidance - grounded in trusted data pipes from Plaid and institutional sources, and tailored to whatever question you have about your financial life that day.

RS Web Solutions
Apr 9th, 2026
Three AI innovations transforming e-commerce and online shopping.

Three AI innovations transforming e-commerce and online shopping. Table of Contents Innovative AI technologies are transforming the e-commerce landscape, introducing enhanced personalization, trustworthiness, and automation to online shopping. The realm of online shopping grapples with challenges related to discovery and trust. With an unprecedented array of products and platforms available, consumers often face a daunting task of sorting through options in insufficient time. A new cadre of AI firms is embarking on a mission to revitalise the shopping journey fundamentally. This article spotlights three pioneers - LushLife.ai, Daydream, and Perplexity AI - each harnessing artificial intelligence to enhance product discovery, tailor experiences, and overall elevate the shopping process. Significance. The advent of these AI-infused shopping platforms addresses critical woes inherent in today's e-commerce environment, namely information saturation, distrust, and ineffective search functionalities. By employing AI to curate personalized, context-sensitive, and automated shopping encounters, these enterprises stand poised to disrupt conventional e-commerce paradigms, ultimately fostering improved customer satisfaction and loyalty. Key developments. LushLife.ai aids overwhelmed parents in sourcing reliable products through its unique 'TrustScore' system, which meticulously evaluates various factors, including product reviews, safety, and brand credibility. Meanwhile, Daydream employs AI to transform fashion searches, enabling users to articulate their queries in natural language, alongside visual references, rather than relying solely on keyword searches. Perplexity AI has innovated a browser extension dubbed 'Comet,' which autonomously researches products, compares options, and facilitates transactions on behalf of users, without necessitating the opening of additional tabs. * LushLife.ai formally introduced its platform in 2026. * Daydream unveiled its services to the public in mid-2025. * Perplexity AI rolled out its 'Buy with Pro' feature in late 2025. The key players. LushLife.ai. This platform utilizes AI to assist stressed parents in making informed choices for their families by recommending trustworthy brands and products while facilitating easy comparisons across validated retailers through its proprietary Trust Score. Daydream. A fashion search platform that empowers users to describe products as they would to a friend, leveraging natural language queries and visual cues for finding optimal items. Perplexity AI. This company has crafted a browser extension named 'Comet' that can investigate products, juxtapose alternatives, and complete transactions on behalf of users, without requiring the opening of any new tabs. Karthik Gangiredla. The founder and CEO of LushLife.ai. Julie bornstein. The co-founder of Daydream, who has spent decades in the fashion sector before successfully selling her first AI shopping startup to Pinterest. Voices from the industry. "Like many parents, I found my family and I were overwhelmed while preparing for our child. Each purchase felt vital; issues of safety, quality, and trust rendered definitive answers elusive, leading to long nights and ceaseless tabs. We're harnessing AI at LushLife to rectify this." - Karthik Gangiredla, Founder and CEO, LushLife.ai Future outlook. The impending verdict in the lawsuit between Amazon and Perplexity AI regarding the 'Buy with Pro' feature is under scrutiny, as its outcome could wield considerable influence over the trajectory of agentic commerce and the equilibrium of power within the e-commerce domain. These AI-driven shopping entities are revolutionizing the e-commerce experience from the ground up, effectively addressing pivotal challenges such as information overload, distrust, and cumbersome search mechanisms. By leveraging AI to facilitate personalized, context-aware, and automated shopping journeys, these companies are positioned to disrupt established e-commerce frameworks, enhancing customer satisfaction and loyalty in the process.

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