Description

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you!

Xylem, Inc. seeks to hire an Associate Project Manager in their Decision Intelligence Solutions (DIS) organization. The Associate Project Manager will be part of the Client Success team responsible for supporting multiple project management tasks including managing scope, schedule, budget on active projects, supporting client services for key projects, and supporting proposals for new opportunities. The Associate Project Manager will also provide project status updates externally and internally, and work on process improvement projects.

Job Responsibilities:

• Work with Xylem DIS utility clients and project teams to develop project goals, schedule and prepare project deliverables, including engineering reports, software deployments/upgrades, and hardware deployments.
• Assist with being a liaison to drive key project milestones and deliverables and technology support efforts.
• Assist effort with ensuring project tracking and timely status updates are accurately being logged in Salesforce, Smartsheet, Atlassian, and other internal tools.
• Provide project administration across North America DIS projects in Smartsheet, including project provisioning, tracking, and closeout.
• Independently identify project challenges and risks.
• Ability to escalate issues and decisions to supervisors in accordance with project management processes.
• Understand and implement project accounting and billing processes.
• Help maintain data quality for dashboards, metric reporting, and forecasting.
• Send project status updates to our clients, 3rd party partners, or Xylem personal.
• Ability to coordinate and conduct internal and external meetings with clients, 3rd party partners, or Xylem personal.
• Assist with creating statement of work contracts and track statuses.
• Review and interpret contract terms with supervision.
• Help generate and execute ideas for improving internal processes with a positive and constructive attitude.
• Update and create process documentation and flow diagrams to reflect current processes.
• Lead and support process improvement projects.
• Works with colleagues in project management and engineering to plan project resources and resolve resource constraints with a win-win approach.
• Execute project tasks as assigned by project managers.
• Assist as needed on other DIS projects.

Knowledge, Skills, and Abilities:

• Able to work from home or at the office with minimal supervision to accomplish tasks.
• Must be a self-motivator, hard-worker and willing to go the extra mile. 
• Must have a strong work ethic.
• Has strong critical thinking skills and can manage tasks to completion independently with little supervision or direction.
• Demonstrates problem-solving abilities, coupled with a desire to take on responsibility.
• Excellent planning and organizational skills - the ability to manage many projects at varying stages of progress.
• Excellent communication skills - the ability to communicate operation processes. 
• Listening skills - the ability to listen and comprehend requests and how to navigate it to the next process step.
• Ability to work with wide range of people, in several locations and communication interfaces.
• Ability to be flexible with roles/responsibilities due to changing business needs.
• Ability to achieve short learning curve and onboard quickly.

Qualifications

• Bachelor’s degree, preferably in an Engineering field
• Fundamentals of Engineering (FE) certificate preferred
• 2 years’ experience in an engeering or technology role
• Customer facing experience
• 2-5 years’ experience in project coordination 
• Proven track record on working from home (if remote option is chosen)

We Offer You More Than Just “A Job”

• Professional Development– To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
• Total Rewards– We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
• Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
• Employee Networks– Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, Working Parents Networks and Non-Native English Speakers and Allies.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit or stand, reach, bend and move about the facility

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Remote Option: The colleague must be able to create a suitable workspace and working environment at the primary location(s) for remote work (e.g., home) free of noise and distractions, designed to maintain confidentiality and preferably a separate space, like a private room, and the ability to maintain a safe work environment as determined by local environmental, health and safety regulations. The colleague should be able to work the expected hours for the role and discuss any scheduling issues with the manager.
• Office Option: Standard office equipment; work usually performed in an office setting free from any disagreeable elements. 
• Standard weekly job hours: 40 hours
• Willing to travel up to 10% at times

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.