RESPONSIBILITIES:

• Plan Administration: Oversee the day-to-day administration of all employee benefits programs, including health, dental, vision, life, disability insurance, 401(k) plans, and other company-sponsored benefit programs.
• Absence Management: Oversee third party leave manager, ensuring accurate tracking and compliance with legal requirements and company policies. Assist employees with leave requests and questions, providing necessary documentation and support.
• Compliance: Ensure compliance with all federal, state, and local laws and regulations related to employee benefits, including ERISA, HIPAA, COBRA, and ACA. Prepare and file necessary reports and documents.
• Vendor Management: Manage relationships with benefits vendors, brokers, and consultants. Conduct regular evaluations and negotiations to ensure the best value and service for the company and employees.
• Employee Communication: Develop and implement communication strategies to educate employees about their benefits options, including general upkeep and management of company intranet. Conduct benefits orientations, open enrollment meetings, and ongoing informational sessions.
• Benefits Strategy: Collaborate with the Head of Total Rewards & Operations to design and implement benefits strategies that align with the company’s overall HR and business objectives. Analyze benefits data and trends to make recommendations for improvements.
• Benefits Reporting: Maintain accurate benefits records and prepare regular reports on benefits utilization, costs, and trends. Provide analysis to support decision-making.
• Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of benefits administration.
• Employee Escalations: Act as the primary point of contact for employees needing assistance with benefits issues that cannot be resolved by the first level of support.


Additionally:
• Participate in special projects on an ad hoc basis.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• Supervise and mentor Benefits Analyst, providing guidance and support to ensure high performance.

EDUCATION/EXPERIENCE REQUIREMENTS:

• Minimum of 5 years of experience in benefits administration or a related field, with at least 2 years in a managerial or supervisory role.
• Strong knowledge of employee benefits laws and regulations.
• Ability to manage high level of complexity with degree of independence, balancing the need for collaboration with minimal supervision.

ABOUT YOU:

• Excellent communication and interpersonal skills, with the ability to effectively educate and support employees.
• Proven ability to manage vendor relationships and negotiate contracts.
• Analytical skills to interpret benefits data and make strategic recommendations.
• Strong organizational and project management skills, with the ability to manage multiple priorities.
• Proficiency with HRIS and benefits administration software. UKG and Plan Source experience a plus.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite. Intermediate to advanced Excel skills a plus.