Senior Channel Solutions Engineer

Trend Micro is seeking aSenior Channel Solutions Engineer –XService Providerto onboard,enable, andscaleManaged Security Service Providers (MSSPs), Managed Service Providers (MSPs),Cloud Service Providers (CSPs)andDigital ForensicsIncident Response (DFIR) partners.

This role is purpose-built to strengthen Trend’s services-led go-to-market strategy. The ideal candidate brings deep cybersecurityexpertise, strong offensive security instincts, and experience working within or alongside managed security operations environments.

As a trusted technical advisor to our managed services ecosystem, you will guide partners in operationalizing Trend Vision One™ within multi-tenant environments, integrating with SOC workflows, and delivering measurable detection and response outcomes.You will serve as the technical bridge between partner needs and platform capabilities, driving scalable adoption, shared revenue growth, and long-term advocacy across the channel ecosystem.

We are looking for individuals who embody humility, hunger, and people-smart instincts. Successful candidates will bring credibility into every technical conversation and excel at building trust with highly technical service partners.

Responsibilities

• Serve as the primary technical advisor for MSSPs, MSPs,CSPsandDigital ForensicsIncident Response partners, enabling them to evaluate, operationalize, and scale Trend’s platform within managed service offerings.

• Lead technical onboarding for new managed security partners, including architecture validation, multi-tenant design, SOC workflow alignment, and service-readiness assessments.

• Develop a deep understanding of partner service models (managed detection, threat hunting, incident response retainers, cyber risk advisory) and align platform capabilities to support service monetization and operational excellence.

• Support detection engineering, threat hunting alignment, and adversary simulation validation in collaboration with red teams, SOC analysts, and IR professionals.

• Assistpartners in integrating Trend Vision One™ with SIEM, SOAR, ticketing, automation pipelines, APIs, and other SOC tooling.

• Provide guidance to partners engaging with cyber insurance carriers and underwriters, mapping platform capabilities to risk reduction, control validation, and insurability requirements.

• Support partner-led Proof of Concepts (POCs), purple team exercises, and technical validation efforts todemonstratemeasurable detection and response effectiveness.

• Develop service-alignedenablementassets including managed security blueprints, deployment guides, demo flows, onboarding frameworks, and SOC integration playbooks.

• Collaborate cross-functionallywith Product, Engineering, Marketing, Channel, and Customer Success to ensure partner feedback informs roadmap andservice-deliveryenhancements.

• Maintain deep knowledge of threat actor tactics, MITRE ATT&CK techniques, detection methodologies, competitive positioning, and emerging adversarial trends.

• Travel within the U.S. for partner onboarding sessions, joint technical engagements, SOC workshops, and managed security ecosystem events.

Qualifications

• Bachelor’s degree or equivalent experience in cybersecurity, computer science, information security, or related technical fields.

• 5+ years of experience in cybersecurity engineering, Solutions Engineering, SOC operations, Incident Response,red teaming, or managed security environments.

• Proven experience working with MSSPs, MDR providers, IR firms, or security consultancies.

• Strong understanding of XDR, SIEM, EDR, cloud security, threat intelligence, and detection engineering principles.

• Experience designing or supporting multi-tenant managed security architectures.

• Hands-on familiarity with SOC workflows, ticketing systems, telemetry pipelines, and response orchestration.

• Strong knowledge of public cloud environments (AWS, Azure, GCP).

• Excellent communication and presentation skills, with the ability to engage highly technical audiences including SOC analysts, red team operators, and CISO-level stakeholders.

• Ability to rapidly learn evolving adversary techniques and adapt platform positioning accordingly.

Bonus Qualifications

RMM/PSA tool experience, with knowledge of MSP operations and software deployment via Remote Management and Monitoring tools.

Red team experience, adversary emulation background, or penetration testingexpertise.

Certified Ethical Hacker (CEH), OSCP, or other offensive security certifications.

Direct experience in Incident Response or threat hunting roles.