Full-Time

Technical Support Associate

Middle Market

Confirmed live in the last 24 hours

HUB

HUB

5,001-10,000 employees

Data & Analytics
Consulting
Consumer Software

Junior

Burlington, MA, USA

Category
IT Support
IT & Security
Required Skills
Customer Service
Requirements
  • Work experience within an office environment
  • Ability to obtain a Property and Casualty license after hire
  • Experience with automated systems and Microsoft Office products
  • Excellent organizational, interpersonal, communication skills and ability to work in a team environment
Responsibilities
  • Support production and account managers with proposals and policy summaries.
  • Enter data as required by insurance company automation systems.
  • Handle correspondence and the clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input.
  • Process certificate of insurance requests which cannot be forwarded to the certificate processing team.
  • Obtain and provide account managers, producers and marketing loss reports from our insurance carriers.
  • Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients.
  • Maintain cancellation/reinstatement system for commercial accounts.
  • Responsible for the invoicing of commercial policies.
  • Policy checking and endorsement processing of automobile and workers compensation insurance policies.
  • Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose.
  • Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.
  • Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
  • Other responsibilities as assigned by Manager.

Company Stage

Debt Financing

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • Hub's expansion in New Mexico boosts its regional presence and service capabilities.
  • Acquisitions like Woods Insurance enhance Hub's employee benefits and specialty practices.
  • The growing demand for cyber insurance presents new opportunities for Hub's growth.

What critics are saying

  • Rapid acquisitions may lead to integration challenges and operational inefficiencies.
  • Competition from private equity-backed brokers like Alkeme could result in talent drain.
  • Sector-specific risks in construction and oil & gas may impact Hub's financial stability.

What makes HUB unique

  • Hub International's strategic acquisitions enhance its commercial and personal insurance offerings.
  • The company focuses on expanding into niche markets like construction and oil & gas.
  • Hub leverages regional expertise through acquisitions to strengthen its market position.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Flexible Work Hours

Professional Development Budget

Conference Attendance Budget

Unlimited Paid Time Off

Mental Health Support

Wellness Program

Phone/Internet Stipend

Home Office Stipend