Part-Time
Deli Supervisor
Weekends
MACE Ireland
Irish convenience store network
No salary listed
Kildimo New, Co. Limerick, Ireland
In Person
Category
 Retail (1) |
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Required Skills
Inventory Management
HACCP
Customer Service
Requirements
- Experience as an experienced Deli Supervisor is required.
- Knowledge of HACCP regulatory requirements and food-safety control systems is required.
- Knowledge of the BWG Food Safety Manual and its requirements is required.
- Ability to complete mandatory induction, operational, and role-specific training is required.
- Ability to comply with allergen information requirements for prepacked and loose products is required.
- Ability to take responsibility for personal, colleague, and customer health and safety and reduce risks and hazards is required.
Responsibilities
- Oversee the smooth running of all fresh food operations in conjunction with management.
- Supervise the team daily and ensure necessary tasks are completed on time and to the required standard.
- Ensure high-quality and consistent customer service.
- Provide mandatory training designated by management.
- Ensure induction and operational training is carried out in line with the store staff training programme and support team development.
- Ensure the fresh food department operates in line with HACCP regulatory requirements.
- Communicate issues to management.
- Liaise proactively with external auditors and service companies, where assigned.
- Serve customers, communicate and interact in a friendly and efficient manner, and lead by example in customer care.
- Assist customers with queries about fresh food department products.
- Handle customer complaints professionally and refer them to management where appropriate.
- Plan and organise the preparation and serving of fresh food products according to department requirements.
- Ensure merchandising and product presentation meet required standards and department planograms.
- Ensure customer orders are prepared and delivered in a timely, cost-effective, and efficient manner.
- Implement the fresh food offering and current promotions.
- Maintain fresh food equipment, service areas, and storage areas to the required hygiene level and ensure cleaning follows the documented programme.
- Handle stock carefully to minimise product waste.
- Adhere to and monitor the department portion-control policy.
- Assist with stock-level management and place orders from authorised suppliers as directed by management.
- Monitor and record critical food-safety information and maintain HACCP documentation.
- Comply with current food-safety regulations and control systems, ensuring products are stored, cooked, and served according to the BWG Food Safety Manual.
- Comply with allergen information requirements, including labelling and displaying prepacked and loose products.
- Cooperate with external auditors and provide requested information.
- Work collaboratively with management and store employees to achieve department and store objectives.
- Undertake additional duties assigned by management.
- Complete all necessary training identified by management.
MACE Ireland is a convenience retail brand serving local communities through independently operated stores across Ireland. The network includes neighborhood and forecourt stores selling groceries, food to go, and everyday essentials. MACE operates within BWG Foods’ portfolio of retail and wholesale brands in the Republic of Ireland. MACE operates as a symbol-group grocery network, where independent retailers trade under a shared brand and receive wholesale and operating support rather than every location functioning as a centrally owned corporate branch.
Company Size
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Company Stage
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Total Funding
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Headquarters
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Founded
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