Full-Time

Principal Customer Success Manager

Confirmed live in the last 24 hours

Evisort

Evisort

51-200 employees

AI-powered contract management software

AI & Machine Learning
Financial Services

Senior

Remote in USA

Required Skills
Sales
Communications
Management
Requirements
  • 12+ years of experience in Customer Success, Relationship Management, and/or Account Management
  • 8+ years of experience in working with the full lifecycle of customer success post-sales
  • Exceptional project management and communication skills
  • Highly organized and customer intuitive
  • Strong generalist with the ability to wear many hats
  • Contracts Management or Legal experience a plus
  • Empathetic, positive attitude
  • SAAS experience preferred
  • BA/BS degree or higher
Responsibilities
  • Serve as leadership support for primary stakeholders during onboarding
  • Collaborate with team members to configure software platform
  • Develop strategic plans for renewals, upsells, and expansion opportunities
  • Communicate with clients about goals, objectives, and adoption trends
  • Identify customer's product value and provide support on business objectives
  • Represent the voice of the customer to provide input into product development
  • Build relationships with business stakeholders

Evisort provides a prime opportunity for employment due to its strong stance in the AI-driven contract management sector, offering software that utilizes proprietary AI trained on millions of documents. The company's commitment to leveraging vast data points for detailed analysis and strategic management of contracts, ensuring comprehensive visibility and deadline adherence, sets a high bar in its field. This culture of advanced technological deployment and precision makes it an exciting place for professionals looking to grow in a data-intensive environment.

Company Stage

Series C

Total Funding

$155.6M

Headquarters

San Francisco, California

Founded

2016

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-12%

2 year growth

-6%

Benefits

Unlimited PTO

Medical, dental, & vision

Remote-first work

Holiday shutdown

Wellness resources

Team events