About Us

At Hiya we are on a mission to secure the voice call with trust, identity, and intelligence. We’re protecting everyday people from spam and fraud calls, connecting businesses with their customers, and helping mobile carriers secure their networks for all.  In early 2016, brought its Hiya Protect product to market through Samsung Smart Call, AT&T Call Protect (now Active Armor) the first-ever network-based spam solution, and the Hiya consumer app for iOS & Android. Three years later in 2019, we brought Hiya Connect to market, a B2B branded call SaaS solution that enables companies to connect to the consumers they are trying to reach. The combination of Protect, Connect, and the Hiya app has resulted in the world’s largest Voice Security Platform with over 450M users.

About the Position

At the heart of Hiya’s product innovation is the Hiya Network - a dynamic virtual community of over 450 million monthly active users. Our next milestone? Hitting 1 billion MAU. Ready to take on this exhilarating challenge?

As a pivotal product leader, your mission is to turbocharge the Hiya Network’s growth. Armed with a blend of technical prowess and sharp business insight, you’ll be the architect of our growth strategy. You’ll work hand-in-hand with our product, business development and engineering teams, steering the expansion of the Hiya Network. You’ll also be the owner of the Hiya Network integration APIs and developer experience, collaborating with engineering to create the products that will scale our network.

What You’ll Do

• Craft and communicate a compelling growth strategy for the Hiya Network, in partnership with diverse teams.
• Represent Hiya in pivotal meetings with partners and customers, including OEMs, mobile carriers, and software vendors.
• Extract and refine requirements from various stakeholders, ensuring seamless integrations.
• Collaborate with engineering to establish and track product roadmaps and quarterly OKRs.
• Continuously improve our integration APIs and the developer experience.
• Actively contribute to and influence Hiya’s broader product strategies and roadmaps.
• Enhance our growth culture and set new standards for the PM team.

Qualities that will make you successful: 

• Proven ability to collaborate across functions like marketing, business development, solutions architecture, service delivery, sales, and engineering.
• Track record of devising business strategy and leading cross-functional teams effectively.
• Robust technical acumen, with a deep understanding of system & network architecture, API design, and a passion for developer experience.
• An Owner’s mindset, always prioritizing Hiya’s interests.
• Outstanding communication skills across various mediums, capable of rallying and motivating teams towards a unified goal.
• Educational Background: A degree in Computer Science (or equivalent) and an MBA (or equivalent).

The person in this role must embody Hiya’s key values of: Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success and Leading by showing up with a POV, engaging in discussion, listening respectfully to others opinions and committing to decisions. 

The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

More Details

The base salary is between $190,000-$231,000. When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.

• Start Date: Immediately
• Status: Full-time 
• Type: Hybrid, 2x per week 
• Location: Seattle, WA
• Department: Product 
• Reports to: Chief Product Officer 
• Direct Reports: None

 Benefits

• Equity compensation
• 401K program with 3% match through Fidelity Investments
• Self managed vacation plan 
• 15 Paid holidays including Recharge Days
• 100% covered medical, dental, and vision for the employee and 50% coverage for dependents
• Flexible spending, health savings accounts and Pretax dependent day care savings plan
• Paid parental leave
• Voluntary Life and AD&D, and Accident insurance options
• Employer-paid life insurance
• Employer-paid long-term disability coverage (in qualifying states)
• Donation Matching for a charity of your choice (up to $1,000/ year)
• $1,000/year reimbursement in Professional Development funds

This position is based in Seattle, WA, USA.

We are  building a team with a variety of perspectives, identities, and professional experiences.  We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You’ll love working here if you are looking for an innovative challenge that is disrupting an industry. Come  join us!