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Engagement Manager
Posted on 11/27/2022
INACTIVE
Locations
Canada • Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Onboard new DataGrail customers and get them to first value quickly and efficiently, improving the onboarding velocity with each new account
  • Work through ambiguity for continuous improvement to the customer experience
  • Teach our teams to work even more collaboratively by coaching and mentoring internal and customer project team members
  • Collaborate and build best practices, templates, policies and tools to mature the capabilities of the team
  • Influence roadmaps for internal teams through data discovery and analysis of the customer's onboarding journey
  • Have had a whole lot of fun helping break and rebuild DataGrail onboarding to scale 10x or more!
  • Expertly navigate the ups and downs of implementation with ease, striving for a frictionless customer experience
  • Influence the roadmap of internal partners, like Product, with data-driven insights from project milestones and deliverables
  • Be a culture champion, recognized internally as a reliable partner and trusted peer
DataGrail

51-200 employees

Enterprise privacy control center platform
Company Overview
DataGrail's mission is to help brands build trust through transparency. The company provides a privacy platform that empowers people to have more control over their privacy and identity by eliminating complicated, manual, and time-consuming processes associated with emerging privacy laws.
Benefits
  • Competitive compensation package + equity
  • Work from anywhere
  • Unlimited paid-time-off (+2 weeks mandatory!)
  • Treat yourself with 8 scheduled “DataGrail Days” a year for personal wellness
  • Annual career development stipend
  • Health, dental, & vision
  • 401(k) plan
  • Monthly hardware & remote office stipends
  • UberEats meal program
Company Core Values
  • Bias for action
  • Be human
  • Love our customers
  • Win as a team