Product Manager @ Loblaw Digital

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.

Job Description

Product Manager, PC Express, Backend Services.

The impact you’ll make:

Our product team is responsible for the customer facing experience of our web & mobile app for PC Express, our online grocery pickup & delivery business. As Product Manager, PCX Backend Services, you will own the backbone of our customer experience. You’ll partner with all product managers from PC Express to help them meet their goals, whether that’s helping them use new platform services, or building new services that help their features come to life. You’ll partner with our platform team (Helios) to improve our overall integration with their services, and drive the decommissioning of our legacy services. You’ll own our technical product roadmap for performance, integration and tech led improvements.

We are looking for a candidate who has experience in being a product manager for a technical product. You understand APIs, microservices, and love diving into integration projects. You are able to translate technical solutions to our business technical stakeholders to help bring their requests to life.

What you’ll do

Manage roadmap & releases for your squad, coordinate with the different cross-functional teams from PCX and Helios to bring the backend services to life.
Own coordination of requirements gathering from external parties with the support of the Back End Services Engineering Manager
Manage intake from internal stakeholders and work closely with Helios (our platform team) to bring backend items to life.
Work closely with cross-functional teams, including product, operations, technology, design, marketing, research, and customer service, to ensure that we build lean and scalable features with clear intent and at high velocity
Own the backlog including prioritization, grooming, writing user stories and generally keeping the development team unblocked and running efficiently

Does this sound like you?

You’re comfortable managing technical initiatives, and are able to apply a customer facing lens to that work.
You love working with cross functional teams to gather requirements, and bringing those projects to life in partnership with your engineering counterparts
You easily build relationships with different teams to coordinate roadmap efforts.
You have an entrepreneurial spirit and are willing to roll up your sleeves to get the job done
You are comfortable communicating and presenting ideas to the leadership team, including balancing tradeoffs.

What you’ll need

2-3+ years of product management experience
Solid understanding of agile software development
Technical background or understanding to be able to support backend projects.
Solid stakeholder management skills
Ability to work independently and sift through ambiguity
Strong attention to detail

How you’ll succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!

Loblaw Digital recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

What you’ll do

Does this sound like you?

What you’ll need

6 month growth

1 year growth

2 year growth