Essential Duties & Responsibilities:

• Responsible for the management of the Workplace Experience team members including the day-to-day direction &
• mentoring, yearly goal setting, and performance review processes, recruitment, and development.
• Build & manage the Workplace Experience operations budget.
• Prepare for Director’s review monthly metrics reports e.g. Occupancy & space utilization, Financial BVA’s, Facilities requests (tickets) etc.
• Work with Sr. Director, team stakeholders and coordinate accordingly all in house events.
• Work with HR and hiring managers to manage space onboarding & requirements for all new hires.
• Liaise & work with & partner with building landlords on key initiatives such as Green, WELL building standards, LEED etc.
• Engage with key stakeholders in space planning initiatives.
• Handle multiple projects and daily activities, meet deadlines, and develop plans on how to accomplish departmental goals.
• Designing, implementing and managing various initiatives. (i.e. environmental initiatives)
• Vendor management including contract negotiation and selection.
• Negotiate & manage all building maintenance contracts, schedules & vendors.
• Procurement and management of office equipment.
• Act as Fire Safety Director/Incident Commander.
• Work with physical Security Manager to keep departmental emergency recovery plan updated & be intimately familiar with departmental & company disaster recovery processes and plan.
• Provide advice, information, and support to the Senior Management Team with regard to facilities related issues.
• Coordinate and manage all aspects of office moves and relocations.
• Review facilities related expenditures to determine opportunities for cost savings.
• Ensure compliance of building codes, health and safety standards, etc.
• Hands on effort to complete projects and daily tasks.
• Special projects as required.
• Available, on call, 24/7 in case of emergency

Other Duties:

• Proactively pursue professional development activities
• Perform other duties as requested

Education:

• Preferred: Post Secondary Education in a related field, FMP or CFM designation is an asset, Auto Cad, FM software experience

Experience:

• Minimum of 5-8 years of relevant experience in a Workplace Experience role and post-secondary education in a related field.
• Self-starter, willing to learn, able to work independently. 
• Demonstrated facilities management experience at a mid to senior level in a large business including experience in supervision and administrative management.
• Demonstrated ability to design content and assist in delivering training to staff and users as required in areas of responsibility.
• Experience in developing and managing ongoing efforts to build awareness and knowledge in the areas of violence prevention, Health and Safety, first aid and Emergency Preparedness.
• Superior decision‐making capacity.
• Excellent written, verbal and interpersonal communications.
• Proven experience in resolving conflict.
• Demonstrated commitment to superior customer service excellence with a solution oriented focus and the ability to work as part of a team.
• Demonstrated ability to lead and support the work of others.
• Experienced in working closely with HR and Senior Management teams.

Preferred Certifications:

• First Aid
• CPR
• Health and Safety

Travel Requirements:

• Negotiable
• In office & Remote as required

Physical Demands:

• Normal office environment