Full-Time
Senior IT Operations Engineer
Posted on 7/31/2025
NexHealth
51-200 employees
Healthcare SaaS for scheduling and billing
No salary listed
Draper, UT, USA
In Person
Full onsite role (5 days/week)
 IT & Security (1) |
|---|
- 3+ years of hands-on experience supporting and managing enterprise IT systems and SaaS applications in a startup environment
- Ability to work independently to identify and resolve issues, and to collaborate on larger projects
- Problem solving mindset and a track record of clear, effective documentation
- Customer-first mindset and a passion for continuous improvement
- Attention to details and a focus on delivering consistent, high-quality work
- Ability to lift and install IT & networking equipments as needed
- You will be the primary point of contact for resolving hardware, software, and network issues, ensuring timely and reliable support for employee needs.
- Partner with the IT lead and cross-functional teams to identify and implement improvements to IT systems and internal processes.
- Assist with new hire onboarding, access provisioning, and full lifecycle management.
- Set up and maintain proactive monitoring to ensure system performance, uptime, and responsiveness.
- Document and maintain operating procedures, best practices, and troubleshooting steps.
- Partner with the event team to support in-office logistics, events, and day-to-day operational tasks.
NexHealth provides a cloud-based software platform for healthcare providers (including dental and medical practices) that combines patient communication, online scheduling, billing, and form management as a subscription service. Its product works by giving practices a centralized SaaS toolset: patients can book appointments online, receive automated reminders, complete digital forms, and pay bills online, while the practice benefits from streamlined workflows and reduced no-shows. NexHealth differentiates itself by offering an integrated solution across scheduling, reminders, forms, and payments tailored to medical and dental settings, with a track record of supporting practices during the COVID-19 era through resources and webinars. The company’s goal is to improve patient experience and practice efficiency by modernizing clinical operations and engagement.
Company Size
51-200
Company Stage
Series C
Total Funding
$177.2M
Headquarters
San Francisco, California
Founded
2017
Simplify's Take
What believers are saying
- DentalROI partnership enables direct website appointment scheduling.
- $125M Series C funding April 21, 2022, hits $1B valuation for expansion.
- Month-to-month plans offer flexibility with insurance verification tools.
What critics are saying
- Weave captures dental market share via superior texting and integrations.
- Henry Schein One's Dentrix Ascend locks out via DSO contracts.
- Post-2022 funding burn forces 30% headcount cuts in 6-12 months.
What makes NexHealth unique
- Synchroniser engine enables real-time EHR syncing without manual entry.
- Standardized API connects patients, doctors, and developers atop EHRs.
- NexHealth Talk launched June 21, 2022, integrates call pop-up and texting.
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Benefits
Competitive salary
Equity
Medical, dental & vision
Unlimited PTO
Growth & Insights and Company News
6 month growth
↑ 3%1 year growth
↑ 4%2 year growth
↑ 0%DentalROI has teamed up with NexHealth in an effort to ensure that your dental patients can schedule an appointment directly on your website.
So NexHealth launched an API that it spun out from its existing product.
Last week, NexHealth, Inc. launched NexHealth Talk – its new, integrated online phone solution that includes Call Pop Up, Click-to-Call from the NexHealth Dashboard, and Texting from the Office Number.
NexHealth, a platform for scheduling doctor appointments, has raised $125M in a Series C.
– NexHealth, a San Francisco-based patient booking platform, raised $125 million in Series C funding led by Buckley Ventures’ Josh Buckley and Lachy Groom and was joined by investors including Mantis VC, Lattice, Loom, and Ramp.