GN – Song

Job Title - GN - SONG - Service - CX Value Architect – Consultant

Management Level: 9-Team Lead/Consultant

Location: Bengaluru, BDC7A

Must-have skills: Google Ad Manager

Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills.

Job Summary:

This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions.

Roles & Responsibilities:

Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance.

You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you are expected to -
 

• Translate strategic objectives into high-impact use cases in the specific area of expertise.
• Understand client’s business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case.
• Ideate and execute on compelling value creation workshops.
• Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case.
• Own every stage of the value creation process, from research and identification to value drafting and dashboarding.
• Define value architecting requirements and work with Accenture teams to deliver solutions.
• Advise clients on industry best practices (when appropriate).
• Accurately estimate time to complete work.
• Continually experiment with new tools, technologies and sharpen analytical skills.
• Ability to research and provide strategic, goal-driven solutions for clients.
• Collaborate with other value architects, both offshore & onshore, including client-side managers, business heads, and other stakeholders across the organization.
• Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients’ issues.

Bring your best skills forward to excel at the role:

• Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency.
• Maximize experience in developing interactive models: Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards.
• Innovate with Creativity: Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story.
• Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc.
• Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc.

Professional & Technical Skills:

- Relevant experience in the required domain. 

- Strong analytical, problem-solving, and communication skills. 

- Ability to work in a fast-paced, dynamic environment.

Additional Information:

- Opportunity to work on innovative projects. 

- Career growth and leadership exposure.

About Our Company | Accenture

Experience: 8-10Years

Educational Qualification: MBA

About Accenture

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