Full-Time

Outside Operations Staff

TPC Network

TPC Network

Golf clubs, resorts and tournament venues

Compensation Overview

$22.01/hr

Company Does Not Provide H1B Sponsorship

San Francisco, CA, USA

In Person

Category
Food Service & Hospitality (1)
Required Skills
Customer Service
Requirements
  • A high school diploma or equivalent education is required.
  • The position requires lifting, pulling, or pushing up to or over 25 pounds and moving or lifting items with awkward weights.
  • The employee must have close, depth, color, distance, and peripheral vision and the ability to adjust focus.
  • The employee must comply with all applicable federal, state, and local safety and health regulations.
  • The position requires shifts as necessary based on business levels.
Responsibilities
  • Assist PGA TOUR players, members, and guests with their golfing needs, ensuring that their golf experience runs smoothly and is enjoyable.
  • Greet and welcome members and guests.
  • At opening, pull all golf cars from the golf-car facility to the bag-staging area.
  • Remove golf bags from members' and guests' cars, load them onto golf carts, and, where applicable, drive the golf cart to the staging area.
  • Provide members and guests with information that may help them play the course, including yardage-marker guidance.
  • Provide members and guests with clean, operational golf cars stocked with towels, scorecards, pencils, and divot-repair material.
  • Drive dirty golf cars to the washing area, wash and wipe them, and restock them with clean supplies.
  • At closing, drive golf cars into the golf-car facility and connect them to the battery charger.
  • Keep the golf-car facility clean and orderly.
  • Perform periodic car maintenance and minor special repairs, and update car-service records.
  • Service the practice facility by driving the picker and mechanically collecting golf balls.
  • Set up the practice facility for play and continually replenish its supply of practice-facility balls.
  • Patrol the practice tee by golf cart, collect trash and practice-golf-ball bags, and rotate the practice-facility area according to the tee-maintenance program.
  • At the end of play, collect, clean, and bag balls, culling damaged balls to keep range balls in excellent condition.
  • Assist departing members and guests by cleaning golf clubs and carrying and placing them in their vehicles.
  • Work with Golf Shop staff to ensure members and guests follow club rules, including the dress code and beverage policy.
  • Ensure members and guests do not carry clubs to or from the practice facility, parking lot, or clubhouse areas.
  • Perform special projects and other assigned duties.
Desired Qualifications
  • Previous customer service experience, preferably in a country club or equivalent.

TPC Network is a PGA TOUR subsidiary that owns, operates or licenses a collection of private clubs, resort courses and daily-fee golf properties. Its venues include tournament hosts as well as member and guest destinations offering golf, dining, events and hospitality. The network supports course operations, agronomy, membership, food and beverage, retail and event teams across multiple markets. TPC's employer identity is tied to golf-club and resort operations, while its parent relationship connects selected properties to professional tournament experiences.

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