Student Technologist

Saint Mary's Students Only

The Student Technologist in the Huisking Instructional Technology Resource Center (ITRC) is responsible for assisting faculty, staff, and students with the proper use of classroom instructional technology and software, as well as providing training and technology support. Specific responsibilities include: working scheduled shifts in ITRC to assist faculty and students and to respond quickly to calls for technology assistance on campus; troubleshooting issues with instructional technology; accurately documenting issues and how they were solved; seeking assistance as needed from team leads and supervisors to solve issues that are beyond the student's knowledge or experience; installing and/or removing technology as needed; performing regularly scheduled checks and maintenance of instructional technology; providing assistance and training on the proper use of technology and software, as well as on basic digital accessibility; assisting with loaning selected technology and equipment, particularly verifying the condition of technology and equipment before loaning and when accepting returns; assisting with course building, link checking, and testing new or updated tools in Blackboard; editing captions and testing Kaltura video and related tools; assisting with digital accessibility projects; and performing other technology-related duties as needed. Technology and software includes but is not limited to: Crestron control panels; media projectors and screens; document cameras; Blu-ray and DVD players; conference web cams; digital cameras; lightboard; audio speakers, headphones, and microphones; web conferencing applications; Kaltura virtual classroom and video recording; Blackboard and Ally; Google Suite apps; Microsoft Office (Word and PowerPoint).

Knowledge of technologies including computer, projectors, monitors, webcam, microphones, etc. preferred. Team members will be asked to arrive to campus for the academic year a week early for training.