CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry’s fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are up to 35 times faster and 80% less expensive than the large, generalized public clouds. Learn more at www.coreweave.com.
As the Customer Support Engineering Team Manager at CoreWeave, you will lead a pivotal segment of our Customer Success organization. This role is central to our mission of delivering exceptional high-performance cloud computing services. You will be responsible for building and maintaining a highly skilled 24/7 support team, and supporting them in addressing our clients’ complex technical needs with expertise, efficiency, and empathy. This is an exciting opportunity to drive the success and growth of both our team and our cutting-edge cloud technology services.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $130,000-$160,000 annually. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Hybrid Workplace
Successful candidates will be expected to attend onboarding training at our NJ Headquarters for up to 2 weeks within their first month of employment, with subsequent quarterly travel requirements of 1 week duration.
If you reside within a 30-mile radius of our New Jersey, New York, Philadelphia, Sunnyvale or Bellevue offices, we’re excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences
Why CoreWeave?
At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
- Be Curious at your Core
- Act like an Owner
- Empower Employees
- Deliver Best In-Class Client Experience
- Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
Benefits
We offer a competitive salary and benefits, including:
- Medical, dental and vision insurance - 100% paid for the employee
- Company paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Tuition Reimbursement
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible, full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our offices
- A casual work environment
- Work culture focused on innovative disruption
California Consumer Privacy Act - California applicants only
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: [email protected].