Technical Production Support Project Manager

Job Description

Technical Production Support PM

Location : Warren,NJ

FULLTIME.

Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches.

Detailed JD:

• About 12+ years in overall IT.

• Technical background – Preferably Java development background

• PL-SQL skills – Intermediate level

• Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc

• Experience in L3 support

• Experience in Defect Triaging, Functional Analysis

• Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months)

• Excellent communication and articulation skills.

• Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level)

• Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al)

• Experience in driving and mentoring team

Needs to take “Driver seat” and run independently with minimal supervision.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.